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What to Do if You are in Doubt or You have a Problem
Becoming familiar with a new appliance always takes a little time. If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.
The following are normal occurrences. |
• Condensation inside the oven |
Cooking/Reheating
The following procedure explains how to cook or reheat food.
ALWAYS check your cooking settings before leaving the oven unattended.
Open the door. Place the food in the centre of the turntable. Close the door. Never switch the microwave oven on when it is empty.
• Air flow around the door and outer casing |
• Light reflection around the door and outer casing |
• Steam escaping from around the door or vents |
The food is not cooked at all |
• Have you set the timer correctly and pressed the Start( ) button? |
• Is the door closed? |
• Have you overloaded the electric circuit and caused a fuse to blow or a |
breaker to be triggered. |
The food is either overcooked or undercooked |
• Was the appropriate cooking length set for the type of food? |
• Was an appropriate power level chosen? |
Sparking and cracking occur inside the oven (arcing) |
• Have you used a dish with metal trimmings? |
• Have you left a fork or other metal utensil inside the oven? |
• Is aluminium foil too close to the inside walls? |
The oven causes interference with radios or televisions |
• Slight interference may be observed on televisions or radios when the |
oven is operating. This is normal. |
* Solution: Install the oven away from televisions, radios and aerials. |
• If interference is detected by the oven’s microprocessor, the display may |
be reset. |
* Solution: Disconnect the power plug and reconnect it. Reset the time. |
“E - 24" message indicates |
• The "E - 24" message is automatically activated prior to the microwave |
oven overheating. Should the "E - 24" message be activated, then |
depress the "Stop/Cancel" key to utilize the initialization mode. |
If the above guidelines do not enable you to solve the problem, then contact your local Samsung customer service centre.
Quick Start:
1.Press the Microwave( 
) button.
Result: The following indications are displayed:
(microwave mode)
2.Select the appropriate power level by pressing the Microwave( 
) button again until the corresponding output power is displayed. Refer to the power level table below for further details.
3.Set the cooking time by pressing the 10min, 1min and 10s buttons.
Result: The cooking time is displayed.
4.Press the Start button.
Result: The oven light comes on and the turntable starts rotating. Cooking starts and when it has finished:
The oven will beep and flash “0” four times. The oven will then beep one time per minute.
If you would like to know the current Power
Level of the oven cavity, press Microwave(
) button once. If you would like to change the power level during cooking, press the Microwave( 
) button twice or more times to select the desired power level.
Please have the following information read;
•The model and serial numbers, normally printed on the rear of the oven
•Your warranty details
•A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
If you wish to heat a dish for a short period of time at maximum power (900W), you can also simply press the Start button once for each 30 seconds of cooking time. The oven starts immediately.
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