Troubleshooting | Samsung CK40PSSS/EDC, CK40PSNSG/EDC, CK40PSNB/EDC

Multiple Display Control (MDC)

11. Troubleshooting

1.The display you wish to control does not appear on the Power Control Info Grid

-Check the connection of RS232C. (Check if it is properly connected to the Com1 port)

-Check the displays to see if any of the other displays connected have the same ID. If more than one displays have the same ID, those displays are not properly detected by the program due to data conflict.

-Check if the Display Set ID is a number between 1 and 10. (Adjust using the Display menu)

Note : A Display Set ID must be a value between 1 and 10. If the value is out of the range, the MDC system cannot control the display.

2.The display you wish to control does not appear on the other Control Info Grids

-Check to see if the display power is ON. (You can check this in Power Control Info Grid)

-Check if you can change the input source of the display.

3.The dialogue box appears repeatedly.

-Check to see if the display you wish to control is selected.

4.Both On Timer and Off Timer have been set but different time is showing.

-Apply current time to synchronize the display clocks.

5.The remote may not function properly when you turn off the remote Function, disconnect the RS-232C cable, or exit the program in an Irregular manner. Rerun the program and turn the remote function again to Restore normal functions.

6.<Note> This program may malfunction due to problems in communication circuits or interference from electronic appliances nearby.

7.If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

12. Settings Value Display In Multiple Display Mode

When there are more than one displays connected, the settings values are displayed as follows.

1.No selection: Displays the Factory Default Value.

2.Selected one display: Fetches and displays the settings value for the selected display.

3.Selected one display (ID1) and add another display (ID3): The program, which was displaying the settings value of ID 1, fetches and displays the value of ID3.

4.Selected all sets using Select All: Returns to the Factory Default Value.

CK40BSNB/EDC, CK40PSSB/EDC, CK40PSSS/EDC, CK40PSNBF/EDC, CK40PSSSI/ILC specifications

Samsung's CK series of professional display monitors, comprising models like the CK32PSNB/EDC, CK40PSNS/EDC, CK32PSNS/EDC, CK40BSNS/EDC, and CK40PSNBG/EDC, exemplifies cutting-edge technology designed for diverse commercial environments. These monitors integrate advanced features and remarkable performance to cater to the needs of businesses ranging from retail to conference rooms, ensuring superior visual presentations and operational efficiency.

One of the standout features of the CK series is its high-resolution display capabilities. With 4K UHD resolution, these monitors deliver crystal-clear images, making them ideal for showcasing product videos, presentations, and digital signage. This level of detail ensures that viewers can easily engage with the content, enhancing audience retention and interaction.

The CK series employs Samsung’s proprietary Quantum Dot technology, which significantly enhances color accuracy and vibrancy, providing a wider color spectrum compared to conventional displays. This technology is crucial in environments where visual impact is paramount, such as in advertising and retail. With high brightness levels, these monitors also maintain visibility in well-lit areas, making them versatile for various settings.

Additionally, the CK monitors feature advanced connectivity options, including HDMI, DisplayPort, and USB-C, allowing for seamless integration with various devices, including computers, media players, and other peripherals. This versatility enables businesses to adapt their display setups quickly, ensuring that they can respond to different scenarios effectively.

Another key characteristic of the CK series is their robust design, featuring a sleek, modern aesthetic that complements any professional environment. Furthermore, these monitors offer multiple mounting options, including VESA compatibility, making installation flexible and straightforward.

For enhanced usability, the CK models are equipped with smart features, including remote management capabilities, allowing users to control settings and content remotely. This functionality reduces the need for physical interaction with the monitors, streamlining operations, especially in multi-display setups.

Finally, energy efficiency is an important consideration in the design of the CK series. Samsung has implemented Eco Solutions, which optimize power consumption without compromising performance, aligning with sustainability goals that many businesses prioritize today.

In summary, the Samsung CK32PSNB/EDC, CK40PSNS/EDC, CK32PSNS/EDC, CK40BSNS/EDC, and CK40PSNBG/EDC monitors stand out for their high resolution, vibrant colors, connectivity options, robust design, smart features, and energy efficiency. These attributes make them a valuable addition to any professional setting, driving engagement and enhancing communication.