Appendix

Troubleshooting

Before calling for service, check the information in this section to see if you can remedy any problems yourself

Table 3. Troubleshooting problems

Symptom

Corrective Actions

 

 

No Picture

Check to see that both the LCD Monitor and the

 

computer are plugged in and turned on.

 

 

“No Connection,

Check the signal cable connection between the

Check Signal Cable” appears

computer and the LCD Monitor

 

Use the LCD Monitor self test described on page 8.

 

 

“Video mode not supported”

Check the maximum resolution and the frequency on

 

the video port of your computer.

 

Compare these values with the data in the preset

 

timing modes, page 21.

 

 

Picture is scrambled

Check the signal cable connection between the

 

computer and LCD Monitor.

 

Perform Auto Adjustment (see page 7).

 

 

Picture is not clear

Adjust Fine and Coarse adjustments as needed (see

 

page 13).

 

 

Picture is fuzzy

Perform LCD Monitor reset.

 

Eliminate accessories (i.e., video extension cables).

 

 

Picture bounces or has wavy

Check the signal cable connection between the

oscillations

computer and LCD Monitor

 

 

Picture appears to be ghosting

Check the signal cable connection between the

 

computer and LCD Monitor.

 

 

The image is too light or too dark

Adjust the Brightness and Contrast settings.

 

 

Color is not uniform

Adjust the color settings using the OSD COLOR menu.

 

 

The colors are distorted with dark or

Adjust the color settings using the OSD COLOR menu.

shadowed areas

 

 

 

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Samsung CN17BSAS/EDC, CN17BSAN/XSJ, GR17MSSAN/EDC Portuguese Deutsch Español Français English, Italiano, Troubleshooting

CN17BSAN/EDC, GR17MSSAN/EDC, CN17BSAN/XSJ, CN17BSAS/EDC, GR17MSSAN specifications

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