warranty and service

FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

Warning: Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

•The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician.

•The appliance is properly switched on.

•The control indicators in the control panel are illuminated.

•The cooking zone is switched on.

•The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

•A period of more than 10 seconds has elapsed between when the On / Off button was actuated and the desired cooking zone switches on (see the section “Switching the appliance on”).

•The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for the residual warmth indicator suddenly disappears?

This could be a result of one of two possibilities:

•The On / Off sensor was accidentally actuated.

•The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

•The cooking zone was only briefly used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

•The control panel is partially covered by a damp cloth or liquid.

•The child safety lock is on.

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Samsung CTI613EHST/XEE manual Warranty and service, FAQs and troubleshooting, Check for the following possibility
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CTI613EHST/XEE specifications

The Samsung CTI613EHST/XEE is a state-of-the-art built-in induction hob that brings advanced cooking technology and sleek design to contemporary kitchens. This model is known for its impressive blend of efficiency, safety, and user-friendly features, making it an appealing choice for home chefs and cooking enthusiasts alike.

One of the standout features of the CTI613EHST/XEE is its induction cooking technology. Induction hobs use electromagnetic fields to directly heat the cookware, resulting in rapid heating times compared to traditional gas or electric stoves. This efficiency not only speeds up the cooking process but also ensures that the surrounding areas of the hob remain cool to the touch, enhancing safety during meal preparation.

The hob features a generous surface area, accommodating multiple pots and pans simultaneously. Its four cooking zones are equipped with flex zones, allowing pots of various sizes to be placed anywhere on the hob. This versatility enables users to cook a wide range of dishes while maximizing the available cooking space. The touch control panel allows for effortless adjustments to heat levels, ensuring precise temperature management for each dish.

Another key characteristic of the CTI613EHST/XEE is its sleek, modern design with a glass ceramic surface that not only looks stylish but is also easy to clean. Spills can be wiped away with minimal effort, ensuring that maintenance is hassle-free. The hob is designed to integrate seamlessly into kitchen cabinetry, providing a seamless look.

Safety is a priority with this model, featuring child lock functions that prevent unintended use, as well as residual heat indicators that inform users when the cooking zones are still hot. The hob also offers an automatic shut-off feature, providing peace of mind in case a user forgets to turn it off.

Additionally, the Samsung CTI613EHST/XEE supports various cooking modes and has a boost function for quick heating, ideal for boiling water or searing meats. Its energy-efficient design contributes to lower electricity consumption, making it an environmentally friendly choice for the eco-conscious consumer.

In summary, the Samsung CTI613EHST/XEE is a cutting-edge induction hob that combines functionality, safety, and aesthetic appeal. With its advanced features, including induction cooking technology, flexible cooking zones, and user-friendly controls, this model is well-suited for those seeking a modern and efficient cooking solution in their kitchens.
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