Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod software version up to date.

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• The home theater does not play sound during fast playback, slow playback,and step

 

motion playback.

 

 

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Are you operating the remote within its operational range and within the proper angle

 

relative to the sensor?

 

 

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

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Samsung D5500 user manual Other information, Troubleshooting

D5500 specifications

The Samsung D5500 is a standout television model that combines superior picture quality with innovative technology, making it a popular choice among consumers seeking an immersive home entertainment experience. This LED TV is designed to deliver vibrant and dynamic visuals while offering a range of features aimed at enhancing user interaction.

One of the key features of the Samsung D5500 is its Full HD 1080p resolution, providing crystal-clear images with stunning detail. This ensures that viewers can enjoy their favorite movies, sports, and shows with exceptional clarity. The television's 120Hz refresh rate further enhances viewing quality by minimizing motion blur, making it ideal for fast-paced action scenes and sporting events.

Another significant aspect of the D5500 is its Samsung's Micro Dimming technology. This feature intelligently analyzes the content being displayed, optimizing contrast and color accuracy by adjusting the brightness in individual zones of the screen. As a result, users experience deeper blacks and brighter whites, heightening the overall viewing experience.

The D5500 also boasts Smart TV capabilities, which opens up a world of entertainment options. With access to popular streaming services like Netflix, Hulu, and YouTube, users can enjoy an extensive library of content right at their fingertips. The inclusion of Samsung's Smart Hub interface further simplifies navigation, allowing viewers to effortlessly browse through apps, games, and recommendations.

Connectivity is another strong point of the Samsung D5500. It comes equipped with multiple HDMI and USB ports, enabling users to connect various devices such as gaming consoles, Blu-ray players, and external storage devices. Additionally, the TV supports Wi-Fi connectivity, allowing for seamless streaming and online browsing.

The D5500 also showcases a sleek, modern design that can complement any living space. Its slim profile and minimal bezels create an aesthetically pleasing look, while the included stand provides stability and style.

In summary, the Samsung D5500 stands out in the competitive television market with its impressive Full HD resolution, advanced picture technologies, and Smart TV capabilities. Its connectivity options make it a versatile choice for any entertainment setup. With its combination of cutting-edge features and stylish design, the D5500 is an excellent option for consumers looking to elevate their viewing experience.