TROUBLESHOOTING

Problem

Possible cause

Solution of the problem

 

 

 

No display LED on

Power cord

Power cord plug in correctly

the front panel;

not plugged in correctly

 

No power supply

 

 

 

 

 

No pictures on the screen

Receiver in Standby mode;

Set receiver to “On”;

 

SCART not connected tightly

Check connection;

 

to video output of television;

 

 

incorrect channel or video

Check channel and video output

 

output selected on television

(TV instruction manual)

 

 

 

No sound

SCART connected incorrectly;

Check connection;

 

Loudness level = 0;

Increase loudness on television set;

 

Muting active

Press the MUTE key

 

 

 

Remote Control does not

Incorrect operation;

Point remote control

operate directly

 

towards the Receiver.

 

Batteries dead or inserted

Replace batteries or insert correctly

 

incorrectly

 

 

 

 

Poor picture quality

Signal strength too low

Check all wire connections.

signal strength in

 

 

 

 

 

On-Screen Error Messages:

cable not connected or not

Check connection

“Searching for signal”

tight

 

“No signal”

 

 

 

 

 

On-Screen Error Message

Channel lists not installed

Scan channels. Please go to Installation

“No programs are stored”

 

menu

 

 

 

On-Screen Error Messages:

Smartcard:

(depend on model)

“Smartcard failure”

- not plugged in correctly;

Check the Smartcard.

“Unknown smartcard”

- not plugged in.

“Insert the Smartcard.”

“Please insert Smartcard”.

 

 

 

 

 

DISPOSAL

The device, packaging material (e.g. Styrofoam) and the batteries must never be disposed of with household refuse. Please obtain appropriate information about the regulations in your community, and dispose of all refuse in accordance with regulations at the separate locations provided.

DCB-B270R

GB

L E

R E C E I V E R

GB-25

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Samsung DCB-B270R manual Troubleshooting, Disposal