PSMG . . . . . . .

Programmed Message

01–30

RP . . . . . . . . . .

Ring Plan . . . . . . . .

. .

.(1–6), HOLD for none

SG . . . . . . . . . .

Station Group . . . .

. .

.500 or 5000 through 549 or 5049

SPD . . . . . . . .

Speed Dialing . . . .

. .

.00–49, 500–999

DIR . . . . . . . . .

Directory . . . . . . . .

. .

.PERS (1), SYS (2) or STN (3)

VT . . . . . . . . . .

Voice Mail Transfer

. . .Voice Mail Group (501–549)

NOTE: Confirm that the cursor is placed correctly before you enter the ex- tender.

WHAT IS CALLER ID?

Caller ID is the name given to the telephone company-provided feature that delivers the telephone number and sometimes the name of the person calling your phone. There are two types of Caller ID; the first delivers the calling party’s telephone number only and the second (sometimes referred to as “Deluxe” Caller ID) delivers both the calling party’s telephone number and name as listed in the telephone directory.

The phone system can handle both types of Caller ID; in fact, in the case of number only delivery, the system can be programmed to insert a name for a specific telephone number (up to a maximum of 1500 numbers). However, even though you are paying to receive Caller ID information, there are some circumstances that mean you will not receive this information. The six most common reasons are listed below along with the display information that the system will provide.

PRIVATE

The caller does not wish his/her name or number to be

 

revealed to you. This type of call can be stopped at the

 

telephone company by dialing an access code on your

 

outside lines. This will redirect these PRIVATE calls to

 

an announcement that states that you do not wish to re-

 

ceive calls that have had Caller ID blocked. The code to

 

block these calls can usually be found in the front sec-

 

tion of the telephone directory.

OUT OF AREA

The caller is calling from an area that cannot provide

 

Caller ID information (for example, international calls) or

 

he/she is calling from a type of circuit that cannot pro-

 

vide Caller ID information, for example, some outbound

 

WATS lines.

PAYPHONE

The caller is calling from a coin-operated telephone.

 

The telephone company will send this information as

 

there are no directory listings for pay phones. The num-

 

ber will be delivered as usual.

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INVALID CID INFO This is a message that will be displayed when CID information is sent on the line but was somehow corrupted.

NO CID RECEIVED This is a message that will be displayed when there was

no CID information sent on the line.

NO CID DSP

Caller ID Digital Signal Processors (CIDDSP’s) are

 

resources in the DCS 400si required for receiving CID

 

data. If there are no CIDDSP’s available at the time a

 

call comes in, this is the message you will see on your

 

display.

NOTE: The Caller ID features require optional software and/or hardware. Please see your service and installation company for details.

WHAT IS ANI?

ANI (Automatic Number Identification) is a feature offered by some telephone service providers that provides the calling party’s telephone number. This service is only available on E&M Tie Lines on a T1, digital trunk. ANI is similar to Caller Identification (CID) but the format and information of the calling person is different. CID uses FSK signalling and ANI uses DTMF sig- nalling. Usually, with ANI, a calling party’s identity is the Listed Directory Number (LDN) unless a separate bill-to-number has been specified, (in which case the bill-to-number will be sent). Along with the ANI digits you also receive DNIS digits with a separator digit. The DNIS digits are used to tell the phone system where to route the call. Note that ANI does not provide calling party NAME, only the number. The phone system can provide calling number to name translation table.

SELECTING YOUR CALLER ID/ANI DISPLAY

You can decide if you want to see the CID/ANI name or CID/ANI number in the display. Regardless of which one is selected, you can press the NND key to view the other pieces of CID/ANI information. To select the type of Caller ID information you wish to view first:

With the handset on-hook, press TRANSFER and then dial 119.

Dial 0 for CID options or 1 for ANI options.

Dial 0 if you do not wish to view CID/ANI information, 1 to view the NUM- BER first or 2 to view the NAME first.

Press TRANSFER to exit and store your selection.

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