troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

The water temperature was low.

For best performance, the

 

 

temperature of the supplied water

 

 

should be 120 ˚F (49 ˚C).

 

 

 

 

The amount of detergent was

Use the appropriate amount of

 

inappropriate.

automatic dishwasher detergent.

 

 

 

 

Too many dishes have been loaded.

Load only an appropriate number of

 

 

dishes.

 

 

 

There are spots and film

The dishes were loaded incorrectly.

Load your dishes as recommended.

 

(See page 16.)

left on dishes.

 

 

 

Low water pressure.

The water pressure should be

 

 

 

between 20 and 120 psi (140 ~ 830

 

 

kPa).

 

 

 

 

Improper detergent was used.

Use automatic dishwasher

 

 

detergent.

 

 

 

 

There is no rinse aid.

Check the dispenser and add rinse

 

 

aid.

 

 

 

 

The water is too hard.

Add a water softener.

 

 

 

 

Sound is generated when the

This is normal operation.

 

dispenser cover is open.

 

 

Sound is generated when the drain

 

 

pump is operating in an early stage.

 

 

 

 

 

The dishwasher is not level.

Ensure the dishwasher is level.

Is too noisy.

 

 

Foreign material (screw, plastic

Contact a qualified service technician

 

 

piece, etc.) is in the pump chamber.

to remove foreign material from the

 

 

pump chamber.

 

 

 

 

There is a ‘chopping’ sound because

Rearrange the dishes.

 

a nozzle is bumping against the

 

 

dishes.

 

 

 

 

 

The water supplied is soft and too

Underload the dishwasher and use a

Leaves glasses with a

much detergent was used.

rinse aid to minimize this.

dim polish.

Aluminum dishes were included in

Remove the marks on the dishes

 

the wash load.

using a low sensitivity cleaner.

 

 

 

Leaves a yellow or brown

This is caused by coffee and tea

Remove the soils using a spot

film on the inside of the

soils.

cleaner.

dishwasher.

 

 

 

 

 

Does not have any lights

The power is not connected.

Connect the power cable.

 

 

lit up.

The circuit breaker has failed.

Check the circuit breaker.

 

 

 

Does not have a

The nozzle hole is clogged with food

Clean the nozzle hole.

smoothly rotating nozzle.

particles.

 

 

 

 

Has a bent upper rack

The dishes are not loaded properly.

Load your dishes as recommended.

after loading dishes.

 

(See page 16.)

 

 

 

24_ troubleshooting

Page 24
Image 24
Samsung DMT300 Series manual Load only an appropriate number