Samsung DVD-1080P9/MEA, DVD-1080P9/SAM manual Troubleshooting, Other problems

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Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem			Action	Page
	• Check the batteries in the remote control. They may need replacing.
No operation can be	•	Operate the remote control at a distance of no more than 20 feat.
performed with the	•	Remove batteries and hold down one or more buttons for several		P3
remote control.		minutes to drain the microprocessor inside the remote control to the
		reset it. Reinstall batteries and try to operate the remote control again.
Disc does not play.	•	Ensure that the disc is installed with the label side facing up.		P5
	•	Check the region number of the DVD.
	• The features or action cannot be completed at this time because :
The icon appears	1. The DVD's software restricts it.
	2. The DVD's software doesn't support the feature (e.g., angles).
on screen.
	3. The feature is not available at the moment.
	4. You've requested a title or chapter number or search time that is out of range.
Disc Menu Doesn't	•	Check if the disc has menu.
appear.
Play mode differs	•	Some of the functions selected in the Setup Menu may not work properly if the
from the Setup Menu				P26 ~ 32
		disc is not encoded with the corresponding function.
selection.
The change ratio	•	The Screen Ratio is fi xed on your DVDs.		P28 ~ 30
cannot be changed.
No audio.	•	Make sure you have selected the correct DIgital Output in the Audio Options Menu.		P27 ~ 28
The screen is	•	Press the	button (in front panel) for more than 5 seconds under no disc	P15
blocked.		inside. All setting will revert to factory settings.
	•	Press the	button (in front panel) for more than 5 seconds under no disc	P31
Forgot password.		inside. All setings including the password will revert to the factory settings.
		Don't use this unless absolutely necessary.
	• Go to the contens and fi nd the section of the instruction book that contains the
If you experience		explanations regarding the current problem, and follow the procedure once again.
other problems	•	If the problem still cannot be solved, please contact your nearest authorized ser-
		vice center.
The picture is noisy	•	Make sure that the disc is not dirty or scratched.		P2
or distorted.	•	Clean the disc.
	• Check the Video output is HDMI enabled.
No HDMI output	•	Check the connection between the TV and the HDMI jack of DVD player.		P12 ~ 13
	• See if the TV supports this 480p/576p/720p/1080i/1080p DVD player.
Abnormal HDMI	•	If snow noise appears on the screen, it means that TV does not support HDCP		P12 ~ 13
output screen.		(High-bandwidth Digital Content Protection).
	• Check your TV system setup correctly.
HDMI output Jitter	•	The screen Jitter phenomenon may occur when frame rate is converted from 50Hz		P28-30
		to 60 Hz for 720p/1080i/1080p HDMI (High Definition Multimedia Interface) Output.
	• Please refer to the user's manual of your TV.

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