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Troubleshooting
If your DVD player does not seem to be functioning properly, check the items below before you contact a Samsung authorized service center.
Symptom | Check |
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Power does not turn on or | • Make sure the AC power cord is securely plugged into an AC outlet. |
suddenly turns off. | • Turn the power off and then back on. |
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Battery pack is in place but the | • Check that the battery pack is charged. If not, recharge it. |
power does not turn on or |
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suddenly turns off |
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| • Check that the battery is inserted in the “+” and |
| • The battery may be dead. Replace it with a new battery. |
Remote control won’t work | • Check that the signal transmission is directed at the remote control sensor on the DVD player. |
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| • Remove the obstacle between the remote control unit and remote control sensor. |
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| • Check that the video and audio cables are securely connected. |
| • Check that the disc is a DVD (region number 1 or all), |
No picture or sound | • Do not use a disc that has scratches or dirt. |
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| • Check that the |
| • The |
| • Check that the TV channel is set to VIDEO or AV if viewing with a TV. |
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| • Press power on from a cold start with no disc in the unit. Press the STOP and PLAY buttons simultaneously on the |
Forgot password | unit for three seconds. The Select Menu Language display will appear. Select the desired language by using UP or |
DOWN button. Press the MENU button on the remote control to select the Parental Mode. The Parental Mode is now | |
| unlocked as indicated on the display. Press the DOWN button to select Parental. Press ENTER and the Create |
| Password display will appear. You can now set your rating level and change your password to a new number. |
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The DVD player can be influenced by external electrical noise.
If you believe this may be the cause of the problem, turn off the DVD player and then back on.
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