Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem

 

 

 

 

 

Action

Page

 

Check the batteries in the remote control.

 

No operations can be

 

They may need replacing.

 

Operate the remote control at a distance of no more than 20 feet.

 

performed with the

P3

Remove batteries and hold down one or more buttons for several minutes

remote control.

 

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

 

 

 

 

 

batteries and try to operate the remote control again.

 

 

 

 

 

 

 

 

 

Ensure that the disc is installed with the label side facing up.

 

Disc does not play.

Check the region number of the DVD.

P5

 

 

 

 

 

 

 

 

The features or action cannot be completed at this time because:

 

The icon appears

1. The DVD’s software restricts it.

 

2. The DVD’s software doesn’t support the feature (e.g., angles).

 

on screen.

 

3. The feature is not available at the moment.

 

 

 

 

4. You’ve requested a title or chapter number or search time that is out of range.

 

 

 

 

 

 

 

 

Disc Menu doesn’t appear.

Check if the disc has a Menu.

 

 

 

 

 

 

 

 

Play mode differs from

Some of the functions selected in the Setup Menu may not work properly if

P25 ~ 29

the Setup Menu selection.

 

the disc is not encoded with the corresponding function.

 

 

 

 

 

 

 

 

 

 

The screen ratio

The Screen Ratio is fixed on your DVDs.

P27 ~ 28

cannot be changed.

 

 

 

 

 

 

 

No audio

Make sure you have selected the correct Digital Output in the Audio

P26 ~ 27

 

Options Menu.

 

 

 

 

 

 

 

 

 

 

 

The screen is blocked

Press the

 

 

 

button (in front panel) for more than 5 seconds under no disc

P14

 

 

 

 

 

 

 

 

inside. All settings will revert to the factory settings.

Forgot password

Press the

button (in front panel ) for more than 5 seconds

P28 ~ 29

 

under no disc inside. All settings including the password will revert

 

 

to the factory settings. Don't use this unless absolutely necessary.

 

 

 

 

 

 

 

Go to the contents and find the section of the instruction book that contains

 

If you experience other

 

the explanations regarding the current problem, and follow the procedure

 

 

once again.

 

 

problems.

 

 

 

If the problem still cannot be solved, please contact your nearest authorized

 

 

 

 

 

service center.

 

 

 

 

 

 

The picture is noisy or

Make sure that the disc is not dirty or scratched.

P2

distorted

Clean the disc.

 

●REFERENCE

English _31

Page 31
Image 31
Samsung DVD-P390 user manual Troubleshooting, Problem Action

DVD-P390 specifications

The Samsung AK68-01770G, also known as the DVD-P390, is a versatile and efficient DVD player designed to enhance your home entertainment experience. This model combines advanced technology and user-friendly features to cater to a wide range of viewing preferences.

One of the standout characteristics of the DVD-P390 is its compatibility with various disc formats. It supports standard DVDs, CD-R/RW, and MP3 CDs, allowing users to enjoy a diverse library of media. Its ability to play different formats ensures that you can watch your favorite movies or listen to music without hassle.

The player is equipped with progressive scan technology, which significantly improves video quality. This feature reduces motion blurring and improves the overall clarity of images, ensuring an enjoyable viewing experience, especially for fast-moving scenes. The DVD-P390 also boasts numerous output options, including composite, S-Video, and component outputs, making it adaptable to various television types and ensuring optimal signal quality.

In terms of audio, the DVD-P390 supports Dolby Digital and DTS, providing an immersive sound experience that complements the high-quality video. This makes it an excellent choice for movie lovers who appreciate rich, cinematic soundscapes.

User convenience is another focus of the DVD-P390. The player features an intuitive remote control that simplifies navigation through menus and options. Additionally, quick-start technology allows users to power up and begin watching media within seconds, reducing downtime and enhancing the overall user experience.

The sleek and compact design of the DVD-P390 means it can fit seamlessly into any home entertainment setup. Its lightweight construction also allows for easy placement without the worry of cumbersome equipment dominating your space.

Lastly, the Samsung DVD-P390 is designed with energy efficiency in mind. It consumes less power compared to many older models, making it a more environmentally friendly choice without compromising on performance.

In summary, the Samsung AK68-01770G, DVD-P390, is a well-rounded DVD player that combines quality, versatility, and user-friendly features, making it an ideal addition to any home theater system. With its support for various media formats, high-quality video and audio output, and convenient design, it promises to provide endless hours of entertainment.