Before contacting a service center

Please check the following

Symptom	Causes	Remedy

	- There is low battery capacity	- Insert fresh batteries
	- An AC Power Adapter is not	- Connect an AC Power Adapter
The camera doesn t	connected
switch on	- Batteries are inserted	- Insert the batteries according to the polarity
	incorrectly with the reverse	marks (+, -)
	polarities

	- The batteries are exhausted	- Insert fresh batteries
The camera power	- The Camera is turned off	- Press the power button to reactivate camera
The camera power	automatically
ceases whilst in use	automatically
ceases whilst in use	- The Adapter plug is not	- Remove and re-insert the plug
	- The Adapter plug is not	- Remove and re-insert the plug
	connected securely

Batteries drain	- The Camera is being used in	- Keep the camera in warm conditions
Batteries drain	low temperatures	(i.e. inside a coat or jacket) and only remove it
quickly	low temperatures	(i.e. inside a coat or jacket) and only remove it
quickly		in order to take images
		in order to take images

	- There is insufficient memory	- Delete unnecessary image files
	capacity
	- The memory card has not	- Format the memory card (p.79)
	been formatted
Camera does not	- The memory card is exhausted	- Insert a new memory card
take images when	- The camera’s power is off	- Turn the camera power on
pressing the	- The batteries are exhausted	- Insert fresh batteries
Shutter button	- The memory card is locked	- Refer to [CARD LOCKED!] error message
		(p.89)
	- Batteries are inserted	- Insert the batteries according to the polarity
	incorrectly with the reverse	marks (+, -)
	polarities

The camera	- The camera was stopped due	- Remove /re-insert batteries and switch the
suddenly stops	- The camera was stopped due	- Remove /re-insert batteries and switch the
suddenly stops	to a malfunction	camera on
working while in use	to a malfunction	camera on
working while in use

EC-A6ZZZSAA, EC-A6ZZZSBA/US, EC-A6ZZZSBC/US, EC-A6ZZZSAC, EC-A6ZZZSAB specifications

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Samsung EC-A6ZZZSAA, EC-A6ZZZSBA/E1, EC-A6ZZZSBB/US, EC-A6ZZZSAB Before contacting a service center

Models: EC-A6ZZZSAA EC-A6ZZZSBA/US EC-A6ZZZSBC/US EC-A6ZZZSAC EC-A6ZZZSAB EC-A6ZZZSBA/E1 EC-A6ZZZSBB/US EC-A6ZZZSAD

Before contacting a service center

automatically

EC-A6ZZZSAA, EC-A6ZZZSBA/US, EC-A6ZZZSBC/US, EC-A6ZZZSAC, EC-A6ZZZSAB specifications