This is due to the air temperature within the refrigerator compartment being maintained at 6°C or under thus not calling the thermostat to energise the compressor .
During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the frozen food temperature but if the appliance is left for longer period in a low ambient temperature the freezer will defrost .
If, after the above checks, there is still a fault, call your local Service Force Centre.
Please note that proof of purchase is required for any
SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:-
0 8 7 0 | 5 | 9 2 9 9 2 9 |
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk
For Customer Service in Ireland please
contact us at the address below:
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Telephone : +353 (0)1 4090751
Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not Working?
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate)
5.The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your
Customer Care Department
Slough
Berkshire
SL1 1DZ
Tel: 08705 727 727 (*)
* calls to this number may be recorded for training purposes.
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