Before contacting a service center
Symptom | Causes | Remedy | |
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The camera buttons | - Camera malfunction | - Remove / | |
| do not operate |
| switch camera on | |
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A card error has |
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| occurred while | - Incorrect memory card format | - | |
the memory card | |||
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is in the camera. |
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Colour of image |
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is different to the | - White balance setting is incorrect. | - Select appropriate White balance. | |
| original scene |
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| Images are too | - Exposure is excessive. | - Reset exposure compensation. | |
| bright | |||
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| The play back | - The lens or LCD monitor is smudged | - Clean the lens or LCD | |
| display is not | |||
| or dirty |
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| very clear |
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| Date is not |
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displayed on the | - Date imprint function is set to OFF | - Switch the Date imprint function ON. | |
| LCD monitor in | |||
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the PLAY mode |
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| - Cable connection is incorrect. | - Check the connection. | |
| - The camera is off. | - Turn the camera on. | |
When using the | - There are no batteries, the batteries | - Insert new batteries or check the | |
are exhausted or the AC adapter is | adapter connection. | ||
| PC’s explorer, | |||
| not connected. |
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the [Removable |
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- The operating system is not Windows | - Install Windows 98, 98SE, 2000, | ||
| Disk] file does | |||
| 98, 98SE, 2000, ME, XP/ Mac OS | ME, XP/ Mac OS 9.1~10.2 to PC | ||
| not show | |||
9.1~10.2. Alternatively the PC does | that supports USB. | ||
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| not support USB. |
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| - The USB driver is not installed. | - Install a [USB Storage Driver]. | |
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The images | - Incorrect file name. | - Do not change the image file name. | |
don’t play back. | (Violation of DCF format) |
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