常见问题集

USB 发生连接故障时,请按如下所述进行检查。

案例 1 未连接 USB 数据线,或未用随附的 USB 数据线。 请连接随附的 USB 数据线。

案例 2 计算机无法识别出相机。有时,相机会出现在设备管理 器[无法识别的设备] 中。

先关机并拔下 USB 数据线,再重新插入 USB 数据线并 开机。

案例 3 传输文件时发生意外错误。

先关闭相机电源,然后重新打开。重新传输文件。

案例 4 使用了 USB 集线器。

若计算机与集线器不兼容,则用 USB 集线器将相机连接 到计算机时,可能会出错。请尽量直接连接相机与计算 机。

案例 5 是否有其它 USB 数据线连接到计算机?

若相机与其它 USB 数据线一并连接到计算机,相机可能 会出现故障。此时,请拔下其它 USB 数据线,仅连接相 机的 USB 数据线。

案例 6

案例 7

案例 8

(单击开始(设置) 控制面板(性能与维护)

系统(硬件) 设备管理器)打开设备管理 器时,会出现无法识别的设备其它设备项 目,其旁边还带有黄色问号 (?) 或感叹号 (!)

在带问号 (?) 或感叹号 (!) 标记的项目上单击鼠标右键,然后 选择删除。重新启动计算机,然后再次连接相机。

Norton Anti VirusV3 等安全程序下,计算机可能无 法识别出用作可移动磁盘的相机。

请停止安全程序,然后将相机连接到计算机。有关如何暂 时禁用安全程序的信息,请参阅安全程序说明。

相机被连接到计算机正面的 USB 端口。

若将相机连接到计算机正面的 USB 端口,计算机可能无 法识别出相机。请将相机连到计算机后面的 USB 端口。

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Samsung EC-ES28ZZBASE3, EC-ES28ZZBABE3, EC-ES28ZZBABE2 manual 常见问题集, 案例 5 是否有其它 USB 数据线连接到计算机?, 相机被连接到计算机正面的 Usb 端口。, 094

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