Before contacting a service center

Situation

Suggested remedies

The flash fires

The flash may fire due to static electricity.

unexpectedly

The camera is not malfunctioning.

 

 

The date and time are Set the date and time in the display settings.

incorrect

(p. 151)

The display or buttons

Remove the battery, and then insert it again.

do not work

 

Situation

Suggested remedies

 

• Make sure that the focus option you set

 

is suitable for close-up shots. (p. 72)

The photo is blurry

• Make sure that the lens is clean. If not,

clean the lens. (p. 157)

 

 

• Make sure that the subject is within range

 

of the flash. (p. 174)

If you use your camera at very low

The colors in the photo

An incorrect White Balance can create

The camera display

temperatures, it may cause the camera

screen to malfunction or discolor. For better

responds poorly

performance of your camera screen, use

 

 

your camera in moderate temperatures.

 

 

 

• Turn off your camera, and then turn it

 

on again.

The memory card has

• Remove your memory card, and then

insert it again.

an error

• Format your memory card.

 

 

See “Cautions when using memory cards”

 

for more detail. (p. 162)

 

 

 

If you change the name of a file, your

 

camera may not play the file (the name of

Cannot play back files the file should meet the DCF standard). If

 

you encounter this situation, play back the

 

files on your computer.

do not match the actual unrealistic color. Select the proper White Balance option to suit the light source.

scene

(p. 84)

 

Your photo is overexposed.

The photo is too bright

• Turn off the flash. (p. 69)

• Adjust the ISO sensitivity. (p. 71)

 

 

• Adjust the exposure value. (p. 82)

 

Your photo is underexposed.

The photo is too dark

• Turn on the flash. (p. 69)

• Adjust the ISO sensitivity. (p. 71)

 

 

• Adjust the exposure value. (p. 82)

 

• Make sure that the camera is correctly

The TV does not

connected to the TV with the A/V cable.

display your photos

• Make sure that your memory card

 

contains photos.

Appendixes 171