Before contacting a service center
Symptom | Causes | Remedy | |
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The camera | Camera malfunction | Remove / | |
buttons do not | |||
| camera on | ||
operate |
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A card error has |
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occurred while | Incorrect memory card format | ||
the memory card | |||
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is in the camera. |
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Colour of image |
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is different to the | White balance setting is incorrect. | Select appropriate White balance. | |
original scene |
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Images are too | Exposure is excessive. | Reset exposure compensation. | |
bright | |||
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The play back |
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display is not | The lens or LCD monitor is smudged or dirty | Clean the lens or LCD | |
very clear |
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Date is not |
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displayed on the | Date imprint function is set to OFF | Switch the Date imprint function ON. | |
LCD monitor in | |||
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the PLAY mode |
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| Cable connection is incorrect. | Check the connection. | |
| The camera is off. | Turn the camera on. | |
When using the | There are no batteries, the batteries are | Insert new batteries or check the | |
exhausted or the AC adapter is not | adapter connection. | ||
PC’s explorer, | |||
connected. |
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the [Removable |
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The operating system is not Windows | Install Windows 98, 98SE, 2000, ME, | ||
Disk] file does | |||
98, 98SE, 2000, ME, XP/ Mac OS | XP/ Mac OS 9.0~10.2 to PC that | ||
not show | |||
9.0~10.2. Alternatively the PC does not | supports USB. | ||
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| support USB. |
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| The USB driver is not installed. | Install a [USB Storage Driver]. | |
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The images | Incorrect file name. | Do not change the image file name. | |
don’t play back. | (Violation of DCF format) |
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