Before contacting a service center
Symptom | Causes | Remedy | |
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Colour of image is | - White balance setting is | - Select appropriate White balance | |
different to the | |||
incorrect |
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original scene |
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Images are too | - Exposure is excessive | - Reset exposure compensation | |
bright | |||
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| - The external monitor has not | - Check the connection cables | |
No image on | been connected properly with |
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the camera |
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external monitor |
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- There are incorrect files in the | - Insert a memory card that has correct files | ||
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| memory card |
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| - Cable connection is incorrect | - Check the connection | |
| - The camera is off | - Turn the camera on | |
| - There are no batteries, the | - Insert new batteries or check the adapter | |
| batteries are exhausted or the | connection | |
When using the | AC adapter is not connected. |
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PC’s explorer, the | - The operating system is not | - Install Windows 98, 98SE, 2000, ME, XP/ | |
[Removable Disk] | Windows 98, 98SE, 2000, ME, | Mac OS 9.0~10.2 to PC that supports USB | |
file does not show | XP/ Mac OS 9.0~10.2. |
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| Alternatively the PC does not |
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| support USB |
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| - The camera driver is not | - Install a [USB Storage Driver] | |
| installed |
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