Error messages

When the following error messages appear, try these remedies.

Error message

Suggested remedies

Cannot read file content Delete the damaged file or contact a service center.

 

Turn off your camera, and then turn it on again.

Card Error

Remove your memory card, and then insert it again.

 

Format your memory card.

 

You can lock an SD, SDHC, or SDXC card to prevent files

 

from being deleted. Unlock the card when shooting.

Card Locked

 

 

Card not supported.

The inserted memory card is not supported by your

camera. Insert a SD, SDHC, or SDXC memory card.

 

 

 

 

 

The camera cannot connect to the network using the

Connection failed.

selected access point. Select another AP and try again.

The camera has failed to connect to the other devices.

 

 

 

Try connecting again.

 

 

Device disconnected.

Network connection disconnected while photos are

being transferred to supported devices. Re-select a

 

supported device.

 

 

File Error

Delete the damaged file or contact a service center.

Error message

Suggested remedies
File system not

Your camera does not support the FAT file structure of

the inserted memory card. Format the memory card on

supported.

the camera.

 

 

 

Initialization failed.

The camera has failed to locate a device that supports

Samsung Link. Turn on devices on the network that

 

support Samsung Link.

 

 

Low Battery

Insert a charged battery or recharge the battery.

 

 

Memory Full

Delete unnecessary files or insert a new memory card.

 

 

No Image File

Capture photos or insert a memory card that contains

some photos.

 

 

 

Password Incorrect

The password for transferring files to another camera is

wrong. Enter the correct password.

 

 

 

 

 

The camera has failed to send e-mails or files to the

Transfer failed.

other devices. Try sending again.

 

Check the network connection and try again.

 

File names do not match the DCF standard. Transfer

DCF Full Error

the files from the memory card to your computer and

format the card. Then, open the Settings menu and

 

 

select General File No. Reset. (p. 113)

 

 

 

Appendixes 116