Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
	•	Ensure that the battery is inserted.
Cannot turn on the camera	•	Ensure that the battery is inserted correctly.
Cannot turn on the camera		(p. 24)
	•	(p. 24)
	•	Charge the battery.
	•	Charge the battery.
	•	Your camera may be in Auto Power Off mode.
The power turns off suddenly	•	(p. 136)
The power turns off suddenly	•	The camera may turn off to prevent the
		memory card from being damaged due to an
		impact. Turn on your camera again.
	•	The battery may lose power more quickly in
		low temperatures (below 0 °C/32 °F). Keep the
	•	battery warm by putting it into your pocket.
The camera is losing battery	•	Using the flash or recording videos depletes the
power quickly	•	battery quickly. Recharge if needed.
	•	Batteries are consumable parts that must be
		replaced over time. Get a new battery if the
		battery life is diminishing quickly.

Situation		Suggested remedies
		•	There is no space on the memory card. Delete
		•	unnecessary files		or insert a new card.
			Format the memory card.
Cannot capture photos		•	The memory card is defective. Get a new
			memory card.
		•
			Make sure that the camera is switched on.
		•	Charge the battery.
		•	Make sure that the battery is inserted correctly.
The camera freezes		Remove the battery and insert it again.
		While you use the camera, it may heat up. This
The camera heats up		is normal and should not affect your camera’s
		lifespan or performance.
The flash	does not work	•	The flash	option	may be set to Off. (p. 67)
		•	You cannot use the flash in some modes.

The flash	fires unexpectedly	The flash		may fire due to static electricity. The
		camera is not malfunctioning.

Appendixes 149

EC-WB250FFPBRU, EC-WB250FBPBRU, EC-WB250FBPAE2, EC-WB250FFPBE2, EC-WB250FFDWSA specifications

The Samsung EC-WB250 series of digital cameras, including models EC-WB250FBPBE3, EC-WB250FBPRE3, EC-WB250FFPRE3, EC-WB252FBDBE3, and EC-WB250FFPBE3, offers a robust blend of features designed for both casual shooters and photography enthusiasts. At the heart of these cameras is a 16.2-megapixel sensor that captures stunningly detailed images. The compact form factor makes them ideal for travel and everyday photography, ensuring you can always have a powerful camera on hand.

One of the standout features of the WB250 series is the 21x optical zoom lens. This allows photographers to capture subjects from a distance without sacrificing image quality. Whether you’re shooting landscapes or candid moments, the versatility provided by this zoom range is invaluable. Additionally, the lens has a fast f-stop range, allowing for better performance in low-light conditions.

The WB250 series employs Samsung's Smart Mode technology, which offers a variety of shooting modes to enhance your photography. From Night Mode to Action Freeze, these presets help users capture the perfect shot in varying light conditions and scenarios. Furthermore, the cameras are equipped with a built-in Wi-Fi feature, enabling instant sharing of photos and videos to social media platforms or directly to smartphones and tablets. This connectivity is complemented by the ability to remotely control the camera via smartphones, making it easier than ever to capture stunning group shots or selfies.

Image stabilization is another essential aspect of the WB250 cameras, reducing the effects of camera shake and resulting in clearer images. This feature is especially useful for video recording, where stability is crucial for producing smooth footage. Additionally, the cameras can shoot full HD video, ensuring that your memories are captured in high resolution.

The series also boasts a bright 3.0-inch touchscreen LCD that provides an intuitive interface for navigating menus and reviewing images. This display is not only useful for composing shots from various angles but also plays a vital role in accessing the camera's myriad features quickly.

In summary, the Samsung EC-WB250 series combines high-resolution imaging, advanced zoom capabilities, and user-friendly technologies. With features like Smart Mode, Wi-Fi connectivity, and image stabilization, these cameras are well-equipped to meet the needs of any photographer looking for a compact yet powerful device.

Before contacting a service center

Situation

Suggested remedies

power quickly

Cannot capture photos

does not work

EC-WB250FFPBRU, EC-WB250FBPBRU, EC-WB250FBPAE2, EC-WB250FFPBE2, EC-WB250FFDWSA specifications