Samsung EC-WB252FFDWE1, EC-WB250FBPBFR, EC-WB250FFPBFR, EC-WB252FBDBFR, EC-WB250FBPWFR Situation

Before contacting a service center

Situation Suggested remedies

•Make sure that the camera is correctly

The TV does not display your connected to the TV with the A/V cable.

photos	•	Make sure that your memory card contains
		photos.
	•	Make sure that the USB cable is connected
Your computer does not	•	correctly.
		Make sure that your camera is switched on.
recognize your camera
	•	Make sure that you are using a supported
		operating system.
Your computer disconnects	The file transmission may be interrupted by static
the camera while transferring	electricity. Disconnect the USB cable and connect
files	it again.
	Videos may not play on some video player
Your computer cannot play	programs. To play video files captured with your
	camera, use the Multimedia Viewer program that
videos
	you can install with the i-Launcher program on
	your computer.

Situation	Suggested remedies
	•	End i-Launcher and restart the program.
	•	Make sure that i-Launcheris set to On in the
	•	settings menu. (p. 134)
		Depending on your computer's specifications
		and environment, the program may not launch
i-Launcher is not functioning		automatically. In this case, click Start “
		All Programs “ Samsung “ i-Launcher “
properly
		Samsung i-Launcher on your Windows
		computer. (For Windows 8, open Start
		screen, and then select All apps “ Samsung
		i-Launcher.) Or, click Applications “
		Samsung “ i-Launcher on your Mac OS
		computer.
Your TV or computer cannot	SDXC memory cards use the exFAT file system.
display photos and videos	Ensure that the external device is compatible
that are stored on an SDXC	with the exFAT file system before connecting the
memory card.	camera to the device.
Your computer does not	SDXC memory cards use the exFAT file system.
	To use SDXC memory cards on a Windows XP
recognize an SDXC memory
	computer, download and update the exFAT file
card.
	system driver from the Microsoft website.

Appendixes 151