Before contacting a service center

Situation

Suggested remedies

•Make sure that the camera is correctly

The TV does not display your connected to the TV with the A/V cable.

photos

•

Make sure that your memory card contains

 

 

photos.

 

•

Make sure that the USB cable is connected

Your computer does not

•

correctly.

Make sure that your camera is switched on.

recognize your camera

•

Make sure that you are using a supported

 

 

 

operating system.

Your computer disconnects

The file transmission may be interrupted by static

the camera while transferring

electricity. Disconnect the USB cable and connect

files

it again.

 

Videos may not play on some video player

Your computer cannot play

programs. To play video files captured with your

camera, use the Multimedia Viewer program that

videos

you can install with the i-Launcher program on

 

 

your computer.

Situation

Suggested remedies

 

•

End i-Launcher and restart the program.

 

•

Make sure that i-Launcheris set to On in the

 

•

settings menu. (p. 134)

 

Depending on your computer's specifications

 

 

and environment, the program may not launch

i-Launcher is not functioning

 

automatically. In this case, click Start ￿

 

All Programs ￿Samsung ￿i-Launcher ￿

properly

 

 

Samsung i-Launcher on your Windows

 

 

 

 

computer. (For Windows 8, open Start

 

 

screen, and then select All apps ￿Samsung

 

 

i-Launcher.) Or, click Applications ￿

 

 

Samsung ￿i-Launcher on your Mac OS

 

 

computer.

Your TV or computer cannot

SDXC memory cards use the exFAT file system.

display photos and videos

Ensure that the external device is compatible

that are stored on an SDXC

with the exFAT file system before connecting the

memory card.

camera to the device.

Your computer does not

SDXC memory cards use the exFAT file system.

To use SDXC memory cards on a Windows XP

recognize an SDXC memory

computer, download and update the exFAT file

card.

system driver from the Microsoft website.

 

Appendixes 151