Error messages

When the following error messages appear, try these remedies.
Error messageSuggested remedies

 

• Turn off your camera, and then turn it on again.
Card Error

• Remove your memory card, and then insert it again.

 

• Format your memory card.

 

 

 

The inserted memory card is not supported by your

Card not supported.

camera. Insert a microSD, microSDHC, or microSDXC

 

memory card.

 

• The camera cannot connect to the network using the

Connection failed.

selected access point. Select another AP and try again.

• The camera has failed to connect to the other devices.

 

 

Try connecting again.

 

 

 

File names do not match the DCF standard. Transfer the

DCF Full Error

files from the memory card to your computer and format

the card. Then, open the Settings menu and select File

 

 

No. Reset. (p. 125)

Error message

Suggested remedies

Device disconnected.

Network connection disconnected while transferring

photos. Reselect a device that supports AllShare Play.

 

File Error

Delete the damaged file or contact a service center.

 

 

File system not

Your camera does not support the FAT file structure of

the inserted memory card. Format the memory card on

supported.
the camera.

 

 

 

 

The camera has failed to locate a device that supports

Initialization failed.AllShare Play. Turn on devices on the network that

 

support AllShare Play.

 

 

Password Incorrect

The password for transferring files to another camera is

wrong. Enter the correct password.

 

 

 

Low BatteryInsert a charged battery or recharge the battery.

 

 

Appendixes 128