Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
	•	Ensure that the battery is inserted.
Cannot turn on the camera	•	Ensure that the battery is inserted correctly.
Cannot turn on the camera		(p. 24)
	•	(p. 24)
	•	Charge the battery.
	•	Charge the battery.
	•	Your camera may be in Auto Power Off mode.
The power turns off suddenly	•	(p. 138)
The power turns off suddenly	•	The camera may turn off to prevent the
		memory card from being damaged due to an
		impact. Turn on your camera again.
	•	The battery may lose power more quickly in
		low temperatures (below 0 °C/32 °F). Keep the
	•	battery warm by putting it into your pocket.
The camera is losing battery	•	Using the flash or recording videos depletes the
power quickly	•	battery quickly. Recharge if needed.
	•	Batteries are consumable parts that must be
		replaced over time. Get a new battery if the
		battery life is diminishing quickly.

Situation		Suggested remedies
		•	There is no space on the memory card. Delete
		•	unnecessary files		or insert a new card.
			Format the memory card.
Cannot capture photos		•	The memory card is defective. Get a new
			memory card.
		•
			Make sure that the camera is switched on.
		•	Charge the battery.
		•	Make sure that the battery is inserted correctly.
The camera freezes		Remove the battery and insert it again.
		While you use the camera, it may heat up. This
The camera heats up		is normal and should not affect your camera’s
		lifespan or performance.
The flash	does not work	•	The flash	option	may be set to Off. (p. 68)
		•	You cannot use the flash in some modes.

The flash	fires unexpectedly	The flash		may fire due to static electricity. The
		camera is not malfunctioning.

Appendixes 151

EC-WB800FFPBRU, EC-WB800FBPWRU, EC-WB800FFPWE2, EC-WB700ZDPBME, EC-WB700ZBPBRU specifications

The Samsung EC-WB800 series of cameras, including models EC-WB800FBPWE2, EC-WB800FFPWRU, EC-WB800FBPBRU, EC-WB800FBPRRU, and EC-WB700ZBPBE2, offers a compelling blend of advanced technology and ease of use designed for photography enthusiasts and casual shooters alike. These compact digital cameras are particularly noted for their stylish designs and exceptional performance in various shooting conditions.

One of the standout features of the EC-WB800 models is their 16.2-megapixel sensor, which delivers high-resolution images with impressive clarity and detail. Coupled with the BSI (Back Side Illuminated) technology, these cameras perform exceptionally well in low-light environments, making them suitable for night photography or indoor settings.

The EC-WB800 series is equipped with a powerful 21x optical zoom lens, enabling users to capture stunning images from significant distances, whether it's a scenic landscape or a spontaneous moment at a family gathering. The zoom lens is complemented by a wide-angle setting, allowing for expansive shots that capture more of the scene.

Another hallmark of the EC-WB800 series is its Wi-Fi connectivity, which allows for seamless sharing of photos and videos. Users can instantly upload their favorite shots to social media platforms or send them to friends and family using their smartphones or tablets. This feature is particularly appealing in today’s fast-paced digital world.

In terms of video capabilities, the cameras support full HD recording, providing crystal-clear video quality for those memorable moments. The built-in optical image stabilization helps to reduce blurriness, ensuring that videos appear smooth and professional.

The user interface on the EC-WB800 models is designed for simplicity and ease of navigation. With various scene modes and filters, users can effortlessly customize their shooting experience based on the situation, whether it be capturing vivid landscapes, vibrant portraits, or artistic shots.

The EC-WB700ZBPBE2 model, while slightly different in features, still retains the impressive performance and design principles of the WB800 series. Each camera in this lineup is designed to be compact and lightweight, making them perfect companions for travel and everyday use.

Overall, the Samsung EC-WB800 series reflects a dedication to delivering quality photography solutions, blending advanced technology with user-friendly features, making them an attractive option for anyone looking to elevate their photography experience.

Before contacting a service center

Situation

Suggested remedies

power quickly

Cannot capture photos

does not work

EC-WB800FFPBRU, EC-WB800FBPWRU, EC-WB800FFPWE2, EC-WB700ZDPBME, EC-WB700ZBPBRU specifications