Samsung ES73, ES74 Reformat the memory card, Select appropriate White balance and effect

Before contacting a service center

The flash does not fire

åFlash off mode has been selected

ÃDisengage flash off mode

åThe camera mode can't use the flash

ÃRefer to the FLASH instruction (p.34)

Incorrect date and time is displayed

åThe date and time have been set incorrectly or the camera has adopted the default settings

ÃReset the date and time correctly

The camera buttons do not operate åCamera malfunction

ÃRemove / reinsert battery and switch the camera on

A card error has occurred while the memory card is in the camera åIncorrect memory card format

ÃReformat the memory card

The images don't play back

åIncorrect file name (Violation of DCF format)

ÃDo not change the image file name

Color of image is different to the original scene åWhite balance or effect setting is incorrect

ÃSelect appropriate White balance and effect

Images are too bright åExposure is excessive

ÃReset exposure compensation

No image on external monitor

åThe external monitor has not been connected properly with the camera

ÃCheck the connection cables

åThere are incorrect files on the memory card

ÃInsert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show

åCable connection is incorrect

ÃCheck the connection åThe camera is off

ÃTurn the camera on

åThe operating system is not Windows XP, Vista, 7 / Mac OS 10.3. Alternatively the PC does not support USB

ÃInstall Windows XP, Vista, 7 / Mac OS 10.3 to PC that supports USB

A part of the LCD screen does not occasionally turn on or a spot appears åAlthough the LCD screen is manufactured with high precision

technology, the precision pixels are not occasionally lighted or the red, white and blue spots appear

ÃThis phenomenon does not affect the quality of the recorded image and it is not a malfunction

A vertical line appears on the LCD screen when taking a picture of a bright object

åIf a subject is exposing bright lights, a gray, black, red or purple vertical line may appear

ÃThis is a phenomenon called smear and it does not affect the quality of the recorded image. This is not a malfunction

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