Samsung EV-1S Before Contacting the After Sales Service, G E N E R A L C D R A D I O, Problem

Before Contacting the After Sales Service

GB

It always takes a little time to become familiar with a new appliance.

If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.

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E N E R A L

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R A D I O

Problem	Checks/Explanation
	• The main lead is not correctly plugged into a wall socket or the wall
	socket is not switched on.
The system does not work	• The remote control batteries need replacing or the polarity has not
	been respected.
	• The On/Standby button has not been pressed.
	• The volume has been completely turned down.
	• The correct function (TUNER, CD, AUX) has not been selected.
There is no sound	• You have connected a set of earphones.
	• The loudspeaker wires have been
	disconnected.
	• The Mute button on the front panel for has been pressed.
The Timer does not work	• The timer has been stopped by pressing Timer On/Off.
In case it does not work, even the	• Press the Mode button on the front panel for 5
	seconds in power ‘OFF’(standby), then it is returned the original
action is taken as above.
	position (RESET)
	• The CD function has not been selected.
The compact disc player does not	• The disc has been inserted face down or is either dirty or scratched.
	• The laser sensor is dirty or dusty.
start playing	• The system has not been installed on a flat, horizontal surface.
	• Condensation has formed in the player; leave the system in a warm,
	airy room for at least one hour.
	• The TUNER function has not been selected.
Reception is poor or no radio	• The radio frequency has not been correctly selected.
stations are received at all	• The aerial has been disconnected or is not facing the right way.
	Turn it until you find the best orientation.
	• You are in a building that blocks radio waves; you must use an
	outside aerial.

If the above guidelines do not allow you to solve the problem, take a note of:

The model and serial numbers, normally printed on the rear of the system

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG after-sales service.

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