Appendix > Before contacting a service center

Situation

Suggested remedies

 

Turn off your camera, and then turn it on again.

The memory card has

Remove your memory card, and then insert it

again.

an error

Format your memory card.

 

See "Cautions when using memory cards" for

 

more details. (p. 176)

 

 

Your computer does

microSDXC memory cards use the exFAT file

system. To use microSDXC memory cards on a

not recognize a

Windows XP computer, download and update

microSDXC memory

the exFAT file system driver from the Microsoft

card

website.

 

 

 

 

Your TV or computer

microSDXC memory cards use the exFAT file

cannot display photos

system. Ensure that the external device is

and videos that are

compatible with the exFAT file system before

stored on a microSDXC

connecting the camera to the device.

memory card

 

 

 

 

 

If you change the name of a file, your camera may

Cannot display files

not play the file (the name of the file should meet

the DCF standard). If you encounter this situation,

 

 

display files on your computer.

 

 

 

Situation

Suggested remedies

 

Ensure that the focus option you set is suitable

 

for the kind of shot you are capturing.

The photo is blurry

Use a tripod to prevent your camera from

 

shaking.

 

 

Ensure that the lens is clean. If not, clean the

 

 

lens. (p. 170)

 

 

The colors in the

An incorrect White Balance can create unrealistic

photo do not match

color. Select the proper White Balance option to

the actual scene

suit the light source. (p. 77)

 

 

 

Your photo is overexposed or underexposed.

The photo is too

Adjust the aperture value or the shutter speed.

• Adjust the ISO sensitivity. (p. 76)

bright or too dark.

Turn off or on the flash. (p. 101)

 

 

Adjust the exposure value. (p. 104)

 

 

 

This camera can have minute distortion when

Photos are distorted

using a wide-angle lens that enables shooting

with a wide angle of view. This is normal, and

 

 

does not cause malfunction.

 

 

 

Playback screen does

Ensure that HDMI cable is properly connected

not appear on the

to the external monitor.

connected external

Ensure that the memory card is properly

device

 

recorded.

 

 

 

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Samsung EV-NX2000BQWDE, EV-NX2000BFWGR, EV-NX2000BFWDE, EV-NX2000BABDE, EV-NX2000BSBDE, EV-NX2000BFWTR, EV-NX2000BSBTR manual 182

EV-NX2000BABRU, EV-NX2000BABVN, EV-NX2000BFWIT, EV-NX2000BPWFR, EV-NX2000BHWIL specifications

The Samsung EV-NX2000 series, including models EV-NX2000BJPDK, EV-NX2000BABSE, EV-NX2000BFWDK, EV-NX2000BABDK, and EV-NX2000BJPSE, is a noteworthy line of mirrorless digital cameras designed for photography enthusiasts looking for advanced features in a compact form factor. These models share remarkable similarities in specifications while catering to various user preferences through attractive color variations.

At the heart of the NX2000 series is a robust 20.3 MP APS-C CMOS sensor, which allows for high-resolution images with outstanding clarity and detail. The sensor's larger size relative to other compact cameras provides improved performance in low-light situations, enabling users to capture stunning images even in challenging lighting conditions. Complementing the sensor is the DRIMe IV image processor, enhancing the camera's overall performance and ensuring faster processing of images, reduced noise, and vibrant color reproduction.

The NX2000 series boasts an impressive ISO range of up to 25,600, providing versatility for shooting in diverse environments. Users can capture sharp images without significant grain, whether shooting in bright daylight or dimly lit scenes. Furthermore, the autofocus system features 99 phase-detection points, ensuring quick and accurate focusing on subjects, which is particularly useful for candid photography.

A standout feature of the NX2000 series is its 3.7-inch touchscreen LCD display, which is tilted for easy viewing from various angles. This interface not only simplifies navigation through the camera's settings but also enhances shooting experiences, particularly when capturing creative compositions from unique perspectives. The camera also supports Full HD 1080p video recording, allowing users to create high-quality videos with depth and detail.

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