5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the “Check Sinal Cable” message displayed on the screen?

Check the cable connecting the PC and the product.

 

If the message appears on the screen even if the cable is

 

properly connected, recheck the input signal by pressing the

 

/SOURCE button of the product.

 

 

Is the “Not Optimum Mode” message displayed on the

This occurs when the signal from the graphics card exceeds

screen?

the maximum resolution or the maximum frequency of the

 

product.

 

In this case, set up the appropriate resolution and the fre-

 

quency for the product.

 

 

Is a blank screen displayed and does the power LED blink at

This occurs when the power saving function is running.

a 1 second interval?

If you click the mouse or press any key, the screen will be

 

 

turned on.

 

 

Did you connect with a DVI cable?

If you connect the DVI cable when the PC has booted up or if

 

you reconnect the DVI cable after disconnecting the cable

 

while using a PC, the screen may not be displayed because

 

some graphics cards do not output the video signal.

 

In this case, reboot the PC while the DVI cable is connected.

 

 

THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR.

Did you cancel the screen adjustment?

Check if the <OSD Adjustment Lock> function is set to Off.

THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Check if the <Color Effect> is set to <Off>.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER.

 

 

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

 

function.

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

the product?

in the graphics card

 

refer to the (Standard Signal Mode Table)

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

THE PICTURES ARE OUT-OF-FOCUS.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

refer to the (Standard Signal Mode Table)

Troubleshooting

5-2

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Samsung F2080M Before Requesting Service, Blank Screen Appears / I Cannot Turn the Product on, Pictures are OUT-OF-FOCUS
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F2080M, F2380M specifications

The Samsung F2380M and F2080M are advanced multifaceted printers designed for efficient and high-quality printing in various environments, including offices and workgroups. Both models incorporate cutting-edge technologies and features that ensure reliable performance, impressive print quality, and cost-effective operation.

The F2380M stands out with its multifunction capabilities, allowing users to print, scan, copy, and fax with a single device. This model is powered by Samsung's innovative imaging technology, ensuring sharp and vibrant prints with a resolution of up to 1200 x 1200 dpi. The F2380M also boasts fast print speeds, reaching up to 28 pages per minute, which enhances productivity in busy workspaces.

On the other hand, the Samsung F2080M is a more compact option, perfect for smaller businesses or home offices. It offers reliable printing and copying capabilities but lacks fax functionality. Like the F2380M, the F2080M also employs Samsung's advanced imaging technology, delivering high-resolution print quality. Its print speed is slightly lower, but still impressive, allowing it to produce documents quickly and efficiently.

Both models are equipped with user-friendly interfaces, making it easy for anyone to navigate through functions and settings. They support a range of paper sizes and types, from standard A4 to envelopes, giving users flexibility in their printing tasks. In addition, the printers have the ability to handle various media, such as glossy photo paper and labels, catering to diverse printing needs.

Connectivity is essential in today’s digital age, and both the F2380M and F2080M come with USB, Ethernet, and wireless capabilities, enabling seamless integration into existing networks. Users can easily print documents from their computers or mobile devices using Samsung's Smart Print app, making the process convenient and efficient.

In terms of energy efficiency, both printers are designed to meet Energy Star standards, reducing their environmental impact while also cutting down on energy costs. Their compact design, along with quiet operation features, ensures that they can be used in a variety of environments without disrupting workflow.

In summary, the Samsung F2380M and F2080M printers are versatile, high-performance devices that cater to the needs of modern businesses. With advanced printing technologies, user-friendly features, and robust connectivity options, they represent a reliable choice for anyone looking to enhance their printing capabilities.
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