PROBLEM

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

Food does not broil

The oven controls have been set

Press the BROIL pad.

properly.

incorrectly.

 

 

 

 

 

 

 

The rack has not been properly

See the broiling guide on page 30.

 

positioned.

 

 

 

 

 

 

 

Cookware not suited for broiling.

Use suitable cookware.

 

 

 

 

 

Aluminum foil used on the broiling

See the section on broiling on page 29.

 

pan and grid has not been fitted

 

 

 

properly and slit as recommended.

 

 

 

 

 

 

 

In some areas the power (voltage)

Preheat the broil element for 10 minutes.

 

may be low.

See the broiling guide on page 30.

 

 

 

 

 

 

The oven

The oven sensor needs to be

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 35.

hot or too cold.

 

 

 

Scratches or

The cooktop is being cleaned

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface

 

 

as a result of cleaning.

 

 

 

 

 

Cookware with rough bottoms

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure bottoms

 

there were coarse particles (eg.

 

of cookware are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

Brown streaks or

Boilovers have been cooked onto

Use the blade scraper to remove soil.

specks

the surface.

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 43.

Areas of

Mineral deposits from water and

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen

of the cooktop.

Use cookware with clean, dry bottoms.

 

 

The oven will not

The oven temperature is too high

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

 

 

 

 

The oven controls have been set

See the section on self-cleaning on page

 

incorrectly.

 

38.

 

 

 

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a radiant surface element is on.

 

 

 

 

“Crackling” or

This is the sound of the metal

This is normal.

“popping” sound

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

Excessive smoking

There is excessive soiling in the

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

 

 

 

 

The oven door will

The oven is too hot.

Allow the oven to cool.

not open after a

 

 

 

self-cleaning cycle.

 

 

 

 

 

 

 

50_ Troubleshooting

Page 50
Image 50
Samsung FTQ353 Food does not broil, Properly, Oven, Temperature is too, Hot or too cold Scratches or, Abrasions on, Specks

FTQ353 specifications

The Samsung FTQ353 is a remarkable freestanding range that epitomizes Samsung's commitment to innovation, quality, and performance in the kitchen appliance sector. Designed for both the modern homeowner and culinary enthusiast, this range brings together an array of advanced features and sophisticated technologies that enhance cooking experiences while ensuring efficiency and convenience.

One of the standout features of the FTQ353 is its powerful oven, which boasts a generous capacity of 5.9 cubic feet. This spacious interior allows users to prepare multiple dishes simultaneously, making it ideal for family gatherings or entertaining guests. The oven utilizes Samsung’s True Convection technology, ensuring even cooking results by circulating heat evenly throughout the oven cavity. This technology reduces cooking times and enables users to bake, roast, or broil dishes to perfection.

Another significant aspect of the FTQ353 is its precision cooking capabilities, supported by the range's touch controls and digital display. The intuitive interface allows for seamless adjustments of temperature and cooking timers, making it easier for users to follow complex recipes. Additionally, the range features a built-in temperature probe, providing accurate monitoring of internal food temperatures, thereby eliminating guesswork and ensuring ideal results every time.

The FTQ353 also showcases Samsung's commitment to safety with features like the cool-touch oven door and child safety locks. These attributes provide peace of mind, especially in households with children.

In terms of design, the Samsung FTQ353 presents a sleek stainless steel exterior that not only complements any kitchen décor but is also resistant to fingerprints and smudges. Its easy-to-clean surface ensures that maintaining the range's aesthetics is as effortless as cooking on it.

Moreover, the cooktop features five burners of varying sizes, allowing for versatile cooking options to accommodate different types of cookware and diverse culinary techniques. The high-BTU burners provide rapid boiling while lower settings enable simmering, making it easier to explore a wide range of recipes.

In conclusion, the Samsung FTQ353 exemplifies advanced cooking technology combined with user-friendly features. Its powerful oven, precise controls, and safety elements make it a suitable choice for anyone looking to elevate their cooking experience, while its elegant design ensures it remains a stylish addition to any kitchen. For those seeking a reliable and efficient freestanding range, the Samsung FTQ353 stands out as a top contender.