User’s Manual

Troubleshooting

Check List

Symptom

Check List

Solutions

 

 

 

The image on the

Check the monitor configuration to

The signal from the video card exceeds

see if it is in Interlace Mode. (Interlace

the maximum resolution and frequency

screen is shaking.

Mode: Vertical frequency 43Hz,

of the monitor.

 

87Hz(i), etc)

 

 

 

 

 

Are there any magnetic products such

Move the monitor away from anything

 

as a power adapter, speaker or a high

that can create a strong magnetic field.

 

voltage wire near by?

 

 

 

 

 

Is the voltage stable?

The screen image can appear to shake

 

 

or vibrate at a particular time of day due

 

 

to low supply voltage.

 

 

 

 

The screen image can also appear to shake or vibrate if there is a problem with

 

the video card or the computer's main board.

 

 

 

The screen shows

Is the screen displaying only one color

Check the signal cable connection.

as if looking at the screen through a

Make sure the video card is fully

strange colors or just

cellophane paper?

black and white.

 

inserted in it's slot.

 

Have the screen colors become

Reboot the computer.

 

strange after running a program or

 

 

due to a crash between applications?

 

 

 

 

 

Has the video card been set properly?

Set the video card by referring to the

 

 

video card manual.

 

 

 

The screen suddenly

Have you changed the video card or

Adjust screen image position and size

the driver?

using the OSD.

has become

 

 

Have you adjusted the resolution or

Adjust the resolution and frequency at

unbalanced.

frequency to the monitor?

the video card.

 

 

(Refer to the Preset Display Modes).

 

 

 

 

The screen can be unbalanced due to the cycle of the video card signals.

 

Readjust Position by referring to the OSD.

 

 

 

The screen is out of

Have you adjusted the resolution or

Adjust the resolution and frequency of

frequency on the monitor?

the video card.

focus or OSD cannot

 

(Refer to the Preset Display Modes).

be adjusted.

 

 

 

 

 

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Samsung GG15LSAS/ILC, GH15LSSNP/EDC, GG15LSSNP/EDC, GG15LSAN/XEU, GH15LSSB, GH15LSAN/XEU, GH15LSAS Check List Symptom Solutions

GH15HSSS/EDC, GH15LSAN, GH15LSAN/EDC, GG15LSAB/ILC, GG15LSSN/VNT specifications

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