Troubleshooting
Check to see the following before asking for a repair. If the suggested solution still cannot restore the DVD video camera/recorder to normal, do not attempt to repair it yourself, but consult your dealer.
Power supplies
Symptom | Cause and Correction | Reference | |
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Battery cannot be | Is the ambient temperature too low or too high? |
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charged. | Charge the battery at 10 – 30ºC. |
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| Is the battery abnormally hot? |
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| Remove the battery, leave it for a while to cool down, then charge it. |
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| Is the DC power cord connected to AC adapter/charger? Unplug it. | ||
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| Has the battery been unused for a long time? |
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| Remove the battery, and then reattach it. |
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| • If the battery does not charge after you try the above four |
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| procedures, it may be dead: Purchase a new battery. |
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Battery weakens fast. | Are you using the DVD video camera/recorder where the |
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| temperature is low? |
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| A fully charged battery | 28 | |
| may be discharged sooner than usual at low temperatures. Keep |
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| extra batteries on hand. |
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| Battery may be dead. |
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| The performance of battery will deteriorate if it is used for an | 29 | |
| extended period of time or frequently: Purchase a new battery. |
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The CHARGE indicator | Is the ambient temperature too low or too high? |
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on AC adapter/charger | Charge the battery in environment where the temperature is 10 – 30ºC. |
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is blinking. | The battery has possibly discharged excessively. Continue | 26, 27 | |
| charging: After a while, the battery will be charged to the | ||
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| specified voltage, and the CHARGE indicator will light. Then the |
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| battery charge will be completed normally. |
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Power turns off immediately | Is battery charged? |
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after being turned on. | Charge it. |
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When power is turned |
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on, the LCD screen will |
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turn on and off. |
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The ACCESS/PC |
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indicator is blinking, |
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even though nothing is |
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displayed on LCD |
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monitor screen. |
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Power goes off | Is Power Save set to “On”? |
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unexpectedly. | If the powered DVD video camera/recorder is left for as long as 5 |
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| minutes without recording or playback with “Power Save: On” |
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| specified, it will automatically turn off to save battery power. To | 33 | |
| restart recording in this case, set the power switch to “OFF” and |
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| then set it to “HDD”, “DVD” or “SD”. You can also specify “Power |
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| Save: Off” to stop automatic power off. |
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| Is the DVD video camera/recorder set to the sleep/restart status? |
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| If 30 minutes or more has elapsed with the DVD video camera/ |
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| recorder in the sleep/restart status, it will automatically turn off. | 42 | |
| Set the power switch to “OFF”, and then power the DVD video |
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| camera/recorder again. |
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