Symptom | Cause and Correction | Reference |
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Error occurs in playback | If error occurs with USB connection, the transfer rate is not |
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of DVD video camera/ | sufficient. It is recommended that you use a USB terminal | 119 |
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recorder on PC. | conforming to USB2.0 when connecting the DVD video camera/ |
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| recorder. |
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Application is not | Turn the PC and DVD video camera/recorder off, and try again. | — |
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normally run on PC. |
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Error occurs during | The temperature of DVD video camera/recorder is too high due |
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writing to disc. | to continuous operation. |
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| Disconnect the DVD video camera/recorder from PC once, | — |
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| remove the disc from the DVD video camera/recorder, and then |
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| turn it off. After a few moments, connect them again and write to |
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Transfer of images | Connect the DVD video camera/recorder to another USB terminal |
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stops. | of PC. If your PC is a desktop type, it is recommended that you |
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| use USB terminal on the back of PC. If you are using USB2.0 | — |
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| extended card, it is also recommended that you install the newest |
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| version driver provided by each USB2.0 card maker. |
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| Is disc scratched or does dirt or fingerprint adhere to it? | 10 |
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| Clean the disc. |
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DVD drive built into PC | This problem may be solved if you update the DVD editing/ |
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cannot be used after the | creating software of your PC. | — |
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provided software has |
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been installed. |
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Error appears when | Make sure that your PC display adapter (video card) conforms to | 119 |
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starting ImageMixer 3. | DirectX®9.0c. |
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Movies are not | Make sure the power switch of this DVD video camera/recorder is |
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recognised by | set to “HDD” or “DVD”. | 30 |
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application in PC. |
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The DISC EJECT | While the DVD video camera/recorder is connected to PC, use |
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button is not valid when | Explorer to |
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the DVD video camera/ | and execute “Eject”. | 124 |
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recorder is connected to |
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PC. |
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No sound is heard when | Since an MPEG file imported into Macintosh using ImageMixer 3 |
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an MPEG file imported | Mac Edition for DVDCAM uses the audio format of AC3 audio, no |
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into Macintosh is played | audio will be played back even if the Quick Time |
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back on Quick Time | playback component is introduced: Only video will be played | 131 |
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with an MPEG 2 | back. Use ImageMixer 3 Mac Edition for DVDCAM for playback. |
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playback component |
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adopted. |
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When the time stamp of | The file system of this DVD video camera/recorder is operated on |
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file in | Greenwich Mean Time (GMT), and time lag information has not |
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viewed on PC, it is | been set. With Windows® as of January, 2007, the time stamp of | — |
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different from the actual | file viewed on Explorer looks different from the actual recording |
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recording time. | time. The actual recording time will appear for date/time |
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| indication on playback screen. |
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It will take some time to | If you are editing a video file whose contents are different from |
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save a video edited on | those of project setting, it may take some time, since the entire | — |
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the video editor of | video file must be |
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ImageMixer 3. |
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