Samsung GH68-20801A troubleshooting

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before

contacting a service professional.

While using your phone, the following

messages may appear:

Message Try this to solve the problem:

Insert SIM

card to

access

network

services

Ensure that the SIM or USIM card

is installed correctly.

Password

When the phone lock feature is

enabled, you must enter the

password you set for the phone.

PIN code

When using the phone for the

first time or when the PIN

requirement is enabled, you must

enter the PIN supplied with the

SIM or USIM card. You can

disable this feature by using the

PIN lock

menu.

PUK code

Your SIM or USIM card is

blocked, usually as a result of

entering your PIN incorrectly

several times. You must enter the

PUK supplied by your service

provider.

Message Try this to solve the problem:

Contents

Main Page using this manual Instructional icons Copyright information Messages Create message Messages ABOUT DIVX VIDEO ABOUT DIVX VIDEO-ON-DEMAND contents using advanced functions 33 troubleshooting 55 using tools and applications 40 safety and usage information Keep your phone away from small children and pets Protect your hearing Safety warnings Install mobile phones and equipment with caution Handle and dispose of batteries and chargers with care Avoid interference with pacemakers Safety precautions Page Avoid interference with other electronic devices Important usage information Use your phone in the normal position Page Specific Absorption Rate (SAR) certification information Correct disposal of this product Correct disposal of batteries in this product introducing your mobile phone Unpack Phone layout The front of your phone includes the following keys and features: The rear of your phone includes the following keys and features: Keys Display Icons Page Page Page Page Charge the battery Insert a memory card (optional) using basic functions Learn how to perform basic operations and use the main features of your mobile phone. Turn your phone on and off Switch to the Offline profile Access menus Switch applications Use widgets Open the toolbar Add the widgets to the idle screen Customise your phone Adjust the volume of the key tones Switch to or from the Silent profile Change your ringtone Select a wallpaper (Idle mode) Use basic call functions Make a call Answer a call Adjust the volume Use the speakerphone feature Send and view messages Send a text or multimedia message Send an email Enter text Change the text input method Enter text using the keypad screen Enter text using the handwriting box1 Enter text using the handwriting box2 View text or multimedia messages View an email Add and find contacts Add a new contact Find a contact Use basic camera functions Capture photos View photos Capture videos View videos Tag faces in your photos Listen to music Listen to the FM radio Listen to music files Browse the web Browse web pages Page using advanced functions Learn how to perform advanced operations and use additional features of your mobile phone. Use advanced call functions View and dial missed calls Call a recently dialled number Dial a second call Answer a second call Make a multiparty call (conference call) Call an international number Call a contact from Phonebook Use advanced Phonebook functions Create a namecard Set speed dial numbers Create a group of contacts Use advanced messaging functions Create a text template Create a multimedia template Use advanced music functions Synchronize your phone with Windows Media Player Create a playlist Customise your music player settings Store radio stations automatically Find information of music using tools and applications Learn how to work with your mobile phones tools and additional applications. Use the Bluetooth wireless feature Turn on the Bluetooth wireless feature Page Activate the mobile tracker View the phone display on a TV Record and play voice memos Record a voice memo Play a voice memo Edit images Apply effects to images Adjust an image Transform an image Crop an image Insert a visual feature Add a memo Print images Edit videos Trim any segment Split videos Insert text Add sound track Synchronize data Create a synchronisation profile Start synchronisation Use RSS reader Create feeds Use Java-powered games and applications Play games Launch applications Create and view world clocks Create a world clock Set and use alarms Set a new alarm Stop an alarm Deactivate an alarm Use the calculator Convert currencies or measurements Set a countdown timer Use the stopwatch Create a new task Create a text memo Create sketches Manage your calendar Change the calendar view Create an event troubleshooting While using your phone, the following messages may appear: