Troubleshooting
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Ensure that you have not set call barring for the contact's •
phone number.
The device beeps and the battery icon ashesYour battery is low. Recharge or replace the battery to
continue using the device.
The battery does not charge properly or the device turns oThe battery terminals may be dirty. Wipe both gold-•
colored contacts with a clean, soft cloth and try charging
the battery again.
If the battery will no longer charge completely, dispose •
of the old battery properly and replace it with a new
battery (refer to your local ordinances for proper disposal
instructions).
Others cannot hear you speaking on a callEnsure that you are not covering the built-in •
microphone.
Ensure that the microphone is close to your mouth.•
If using a headset, ensure that it is properly connected.•
Audio quality is poorEnsure that you are not blocking the device's internal •
antenna.
When you are in areas with weak signals or poor •
reception, you may lose reception. Move to another area
and try again.
When dialing from contacts, the call is not connectedEnsure that the correct number is stored in the contact •
list.
Re-enter and save the number, if necessary.•