Troubleshooting | Samsung GT-I8000T guide

Troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

When you turn on your device, the following messages may appear:

Message	Try this to solve the problem:
The SIM card is	Ensure that the SIM or USIM card is installed
missing.	correctly.
	When using the device for the first time or when
	the PIN requirement feature is enabled, you must
Enter PIN.	enter the PIN supplied with the SIM or USIM card.
Enter PIN.	To disable the PIN requirement feature, tap Start,
	and on the Phone screen, tap Settings > Basic
	Settings tab > Security > SIM PIN, and then tap
	next to Require PIN when phone is used.
SIM card	Your SIM or USIM card is blocked, usually as a
SIM card	result of entering your PIN incorrectly several
blocked.	times. You must enter the PUK supplied by your
	service provider.

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Samsung GT-I8000T manual Troubleshooting

Contents

World Wide Web Code No.GH68-24995A GT-I8000T Read me first Instructional Icons Copyrights and trademarks About Divx Video About Divx VIDEO-ON-DEMAND Contents Personal productivity 143 103120 138 Stereo headset PC data cable Unpack Front view Get to know your device Rear view Key Function Keys Icon Function Icons Signal strength Synchronisation error Remove the battery cover Insert the SIM or Usim card Insert the SIM or Usim card and batteryAssemble and prepare your device Insert the battery Replace the battery cover Charge battery Insert a memory card optional Close the memory card holder Remove the battery cover Unlock the memory card holder Attach a hand strap optional Lock the memory card holder Replace the battery cover Press and hold to turn on your device Activate Sleep modeTurn on your device for first time Lock external keys and touch screen Use the touch screen Use the Cube launcher Tap next to Phone Disable wireless functionsTap Start On the Phone screen, tap Settings To enable wireless functions, repeat steps 1-4 above Reset the device Change your theme or background image Customise your device Add or remove items on the Today screen Tap Done When you are finished, tap ok Activate Etiquette pause Adjust the system volumeTap Done Page Widget Function Drag the widgets to the Today screen Open the toolbar Open applications or folders Work with applicationsOrganise applications Tap a thumbnail to switch to the corresponding application Switch applicationsTap Save Close applications Access the Windows Mobile Help system Enter text Enter text with Block Recognizer Enter text with the keyboard Write individual letters and numbers on the touch screen Enter text with Letter Recognizer Enter text with Samsung Keypad Enter text with Transcriber Tap To Enter text with the Qwerty keyboard Create a new Outlook or SIM contact card Work with contacts Copy or move contact cards Search for a contact card Organise your contacts into categories Select a speed dial location Assign a speed dial number to a contact cardTap Done Tap Done to save the contact card Dialling Assign a photo to a contact card Assign a ringtone to a contact card Press Enter an area code and phone number Tap or press CallingMake a call Make a call from Phonebook Answer a call Adjust the call volumeReject a call Call an international number Access the call log Send a text message MessagingLearn to use messaging functions If necessary Send a multimedia messageTap the message field and enter your message text Tap Menu Insert to add an attachment Attachment Send an email message View messages Add an email account Capture a photo Camera From the viewfinder, tap Scroll to the photo you want View a photo Adjust Camera settings Icon Function Record a video From the viewfinder, tap an icon and then tap a setting Adjust Camcorder settingsPlay a video Orientation Capture photos in Smile shot modePress the Camera key Rotate the device anti-clockwise to the landscape Key to capture the first shot Capture panoramic photos Create a photo mosaic Tap Select a mosaic type Capture photos in Action shot mode Captures the next photo automatically Camera key to capture the first shot Add music files to your device Touch Player Play music or video files Update the library Tap a file During playback, use the following controls Add files to a playlist Create a playlist Start a slideshow Photo AlbumLearn to view photos and slideshows View slideshows with background music Digital FrameTo end the slideshow, tap the screen Use the Volume key to adjust the volume You can listen to your favourite stations with FM radio Save radio stations by automatic tuningFM Radio Listen to the FM radio Select a station Save radio stations manuallyRecord the FM radio Auto-crop a video Video Editor Delete images or tap Add pre-recorded audio to a videoTap Start On the Multimedia screen, tap Video Editor Orientation Select Music movie Select a style and tap Enter a video title and tap Done Create a storyboardTap To preview the video To save the video Customise the storyboard as desired by tapping To deselect all, tapInformation about customising storyboards Java Games ActiveSync Install ActiveSync on your computer Synchronise your data Connect your device to a computer Add an Exchange server Change the synchronisation schedule Tap Start On the Tools screen, tap Clock Set an alarmClock Set the following options Schedule an anniversary Stop an alarm Create a world clock Use the stopwatch Create a calendar event Touch Calendar Stop an event reminder Change the calendar view Tap Start On the Tools screen, tap Notes Create a noteCreate a sketch Use Notes to create memos, sketches, and recordings Smart Memo Use Audio Notes to record, listen to, and send voice memos Audio NoteRecord a voice memo Listen to a voice memo Tap Start On the Tools screen, tap Tasks TasksCreate a task Use Tasks to create to-do lists and reminders Tap Menu New Task Enter details for the task Mark a task as completed Calculator Page Smart Converter Capture images of business cards or documents Smart Reader Tap Save Tap OK Press the Camera key to capture the image Scroll left or right to an image View captured images Search inside the device Tap the data you want to access Search on the web Browse the web Web browsing with Opera Navigate web pages by tapping the following controls New folder in the drop-down menu Bookmark your favourite pages Stream media from the internet Streaming Player Search for song information by singing or humming the song Midomi 108 Subscribe to RSS feeds RSS Reader Update and read RSS feeds Use Podcast to search for, download, and listen to podcasts PodcastSubscribe to Podcasts Tap Done Tap a feed and a link Tap Start On the Others screen, tap Podcast Tap a podcast Download and play podcasts Update your podcast library Sign up for a new account QIK Stream live video to your friends and family Sign in to QIKSign in to the QIK website Tap 116 Upload photos Communities Upload photos at a later time Upload reservation 119 Connect to the internet Connect to the internet or your network Connect to work End a connection On the Advanced Settings tab, tap Connection Connections 123 Use Internet Sharing Find the active network connection Connect to an external GPS receiver GPS Turn on the Bluetooth wireless feature Bluetooth Search for and pair with a Bluetooth-enabled device Change Bluetooth device namesPage Receive data via the Bluetooth wireless feature Send data via the Bluetooth wireless feature Activate the smart pairing option Activate and connect to a Wlan Wi-Fi Create a new Wi-Fi connection Connected Home Enter network authentication settings and tap NextPlay files with another device 134 Select a player-the one that will play the media files Play files from one device to the other device Download files to your device Delete files Troubleshooting Your display shows white lines You forgot a security code, PIN, or PUKYou enter a number, but the call is not dialled Another caller cannot hear you speaking You select a contact to call, but the call is not dialledSound quality of a call is poor Your device cannot connect to the internet Your device is hot to the touch You cannot listen to music on a remote Bluetooth headset You cannot find a Bluetooth-enabled device Keep your device away from small children and pets Install mobile devices and equipment with cautionProtect your hearing Avoid interference with pacemakers Handle and dispose of batteries and chargers with care Reduce the risk of repetitive motion injuries Turn off the device in potentially explosive environmentsDo not use the device if the screen is cracked or broken Turn off the device near medical equipment Follow all safety warnings and regulationsUse only Samsung-approved accessories Drive safely at all times Handle your device carefully and sensibly Protect batteries and chargers from damage Avoid interference with other electronic devices Allow only qualified personnel to service your deviceUse your device in the normal position Handle SIM cards and memory cards with care Ensure maximum battery and charger life Specific Absorption Rate SAR certification information Ensure access to emergency services 151 Waste Electrical & Electronic Equipment Correct disposal of this product Correct disposal of batteries in this product Disclaimer 155