Troubleshooting 67
Troubleshooting

When you turn on your device or while you are

using the device, it prompts you to enter one of

the following codes:

Code Try this to solve the problem:
Password
When the device lock feature is
enabled, you must enter the password
you set for the device.
PIN
When using the device for the rst
time or when the PIN requirement
is enabled, you must enter the PIN
supplied with the SIM or USIM card.
You can disable this feature by using
the SIM security menu.
Code Try this to solve the problem:
PUK
Your SIM or USIM card is blocked,
usually as a result of entering your PIN
incorrectly several times. You must
enter the PUK supplied by your service
provider.

Your device displays "Service unavailable" or

"No service"

When you are in areas with weak signals or poor •
reception, you may lose reception. Move to another area
and try again.
You cannot access some options without a subscription.
•
Contact your service provider for more details.