Samsung GT-I9001UWAJED Troubleshooting, Your device displays network or service error messages

Models: GT-I9001HKDCYO GT-I9001RWDGBL GT-I9001RWDJED GT-I9001HKAJED GT-I9001HKDXEF GT-I9001HKDSFR GT-I9001RWDTHR GT-I9001HKDVD2 GT-I9001HKDATL GT2I9001UWDGBL GT-I9001UWDDBT GT-I9001RWDDTM

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is enabled,

Password

you must enter the password you set for

 

the device.

 

When using the device for the first time

 

or when the PIN requirement is enabled,

PIN

you must enter the PIN supplied with

the SIM or USIM card. You can disable

 

 

this feature by using the Lock SIM card

 

menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked, usually

PUK

as a result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

Troubleshooting 131

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Samsung GT-I9001UWAJED, GT-I9001HKDEPL manual Troubleshooting, Your device displays network or service error messages