Samsung GT-I9001RWAJED manual Outgoing calls are not connected, Incoming calls are not connected

Models: GT-I9001HKDCYO GT-I9001RWDGBL GT-I9001RWDJED GT-I9001HKAJED GT-I9001HKDXEF GT-I9001HKDSFR GT-I9001RWDTHR GT-I9001HKDVD2 GT-I9001HKDATL GT2I9001UWDGBL GT-I9001UWDDBT GT-I9001RWDDTM

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Outgoing calls are not connected

Ensure that you have pressed the Dial key.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

Ensure that your device is turned on.

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

Audio quality is poor

Ensure that you are not blocking the device's internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

When dialling from contacts, the call is not connected

Ensure that the correct number is stored in the contact list.

Re-enter and save the number, if necessary.

Ensure that you have not set call barring for the contact's phone number.

The device beeps and the battery icon flashes

Your battery is low. Recharge or replace the battery to continue using the device.

Troubleshooting 133

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Samsung GT-I9001RWAJED manual Outgoing calls are not connected, Incoming calls are not connected, Audio quality is poor