Error messages appear when launching the camera

Your device must have sufficient memory and battery power available to operate the camera application. If you receive error messages when launching the camera, try the following:

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Error messages appear when opening music files

Some music files may not play on your device for a number of reasons. If you receive error messages when opening music files on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that your device supports the file type.

Another Bluetooth device is not located

Ensure that the Bluetooth feature is activated on your device.

Ensure that the Bluetooth feature is activated on the device you wish to connect to, if necessary.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

Troubleshooting

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