Samsung GT-N8010EAAATO, GT-N8010EAABGL, GT-N8010EAACYO, GT-N8010EAADBT, GT-N8010EAAEUR, GT-N8010EAAFOP, GT-N8010EAAGBL, GT-N8010EAAITV, GT-N8010EAAMTL, GT-N8010EAAPHE, GT-N8010EAASEB, GT-N8010EAASER, GT-N8010EAATPH, GT-N8010EAATUR, GT-N8010EAAVVT, GT-N8010EAAXEF, GT-N8010EAAXEZ, GT-N8010EAAXSK, GT-N8010EAEPHE, GT-N8010EAEXEF, GT-N8010EAXDBT, GT-N8010EAXITV, GT-N8010EAXPHE, GT-N8010EAXSER, GT-N8010EAXXEF, GT-N8010EAXXEZ, GT-N8010EAXXSK, GT-N8010GRADBT, GT-N8010GRAXEZ, GT-N8010GRAXSK, GT-N8010ZWAATO, GT-N8010ZWABGL, GT-N8010ZWABTU, GT-N8010ZWADBT, GT-N8010ZWAEUR, GT-N8010ZWAITV, GT-N8010ZWAPHE, GT-N8010ZWASEB, GT-N8010ZWASER, GT-N8010ZWATPH, GT-N8010ZWATUR, GT-N8010ZWAXEF, GT-N8010ZWAXEO, GT-N8010ZWAXEZ, GT-N8010ZWAXSK, GT-N8010ZWEPHE, GT-N8010ZWEXEF, GT-N8010ZWXDBT, GT-N8010ZWXITV, GT-N8010ZWXPHE, GT-N8010ZWXSER, GT-N8010ZWXTUR, GT-N8010ZWXXEF, GT-N8010ZWXXEZ, GT-N8010ZWXXSK Troubleshooting, Your device displays network or service error messages, The touch screen responds slowly or improperly

Troubleshooting

Your device displays network or service error messages

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When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

●● Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

●● Ensure that your hands are clean and dry when tapping the touch screen.

●● Restart your device to clear any temporary software bugs.

●● Ensure that your device’s software is upgraded to the latest version.

●● If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Troubleshooting

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Contents

Page Using this manual Read me first Page Instructional icons Copyright Trademarks ABOUT DIVX VIDEO ABOUT DIVX VIDEO-ON-DEMAND Contents Getting started Communication Entertainment Personal information Tools Page Page Assembling Unpack Charge the battery Page Insert a memory card (optional) ››Remove the memory card ››Format the memory card Getting started Turn your device on and off ››Switch to Flight mode Get to know your device ››Device layout Page Keys ››Indicator icons Page Use the S Pen and the touch screen ››Rotate the touch screen ››Lock or unlock the touch screen Get to know the Home screen System bar ››Add an application shortcut on the Home screen ››Add a widget on the Home screen ››Move an item on the Home screen ››Remove an item on the Home screen ››Add or remove a panel from the Home screen ››Launch Multi Window applications Configure Multi Window applications ››Use the notifications panel Access applications ››Access recent applications ››Use the task manager Customise your device ››Change the language of the display ››Set the current time and date ››Turn the touch tone on or off ››Adjust the device’s volume ››Switch to Silent mode ››Select a wallpaper for the Home screen ››Adjust the brightness of the display Set your device to adjust the brightness automatically Adjust the brightness manually ››Set a screen lock Set a face detection unlock Set a face and voice recognition unlock Set an unlock signature Set an unlock pattern Set an unlock PIN Set an unlock password Enter text ››Change the keyboard type ››Enter text using the Samsung keypad ››Copy and paste text Using special features Learn basic S Pen actions Learn advanced S Pen actions Back Menu Screen capture Quick note Replace the tip of S Pen Learn motions ››Tilt ››Pan Use Handwriting mode ››Handwriting Tutorial Page Page Use S Note Create a note Page ››Change the pen or text attributes Use productivity tools ››Tutorial for handwritten formulas and figures View notes ››Edit notes ››Synchronise notes Manage notes with folders Create a folder Copy or move notes Use the quick note pad Use S Planner ››Create an event or task ››Change the view mode View an event or task ››Stop an event alarm Learn Quick Command feature ››Create gesture commands ››Change gesture commands S Pen Air View Capture screen area Web Internet ››Browse web pages New tab New incognito tab Add shortcut ››Search for information by voice ››Open multiple pages ››Bookmark your favourite web pages Add a bookmark Create a bookmark folder ››Access recent history Game Hub Play Books Play Store ››Download and install an application ››Uninstall an application YouTube ››Watch videos ››Upload videos Video Hub Maps ››Search for a specific location ››Get directions to a specific destination ››Share locations with friends Local Navigation Samsung Apps S Suggest Google ››Search for a keyword ››Use Google Now Learning Hub Communication Google Mail ››Send an email message View an email message Email ››Set up an email account ››View an email message Talk ››Set your status ››Add friends to your friend list ››Start a chat ChatON Messenger Google+ Entertainment Music Player ››Add music files to your device ››Play music Create a playlist ››Customise music player settings Music Hub Camera ››Capture a photo Slideshow Start slideshow Face tag Add photo note Copy to clipboard ››Change the shooting mode ››Customise camera settings Page ››Record a video →OK →Slideshow →Start slideshow Rename ››Customise camcorder settings ››Edit the shortcut icons Video Player ››Play a video Page Share via Chapter preview Trim Video Editor Bookmarks ››Customise video player settings Gallery ››View a photo →Slideshow → Face tag →Add photo note →Copy to clipboard ››Create a new photo album ››Tag a face in an image Play a video Paper Artist Video Editor Create a video ››Trim a segment of a video ››Split a video Apply an effect to a video Add a caption to a video Insert a drawing in a video Insert a sound effect to a video Insert narration to a video Personal information Contacts ››Create a contact ››Find a contact ››Import or export contacts Import contact files Export contact files ››Create your namecard ››Create a group of contacts Connectivity PC connections ››Connect with Samsung Kies ››Synchronise with Windows Media Player ››Connect as a media device ››Connect as a camera device Page Page Page Wi-FiDirect ››Connect your device to another device ››Send data via Wi-Fi ››Receive data via Wi-Fi AllShare Cast AllShare Play ››Send a file ››Share a file ››Play a file on a nearby device ››Use the Group Cast feature ››Manage contents on a registered device or storage ››Customise AllShare Play settings Group Cast ››Join another Group Cast Page Page GPS ››Activate location services TV connections ››Customise remote control settings VPN connections ››Set up VPN connections ››Connect to a private network Tools Alarm ››Set a new alarm ››Stop an alarm ››Delete an alarm Calculator Downloads Dropbox ››Activate Dropbox ››Upload files to your Dropbox folder ››View a file My Files ››Supported file formats ››Open a file Create a folder Copy or move files ››Send files ››Delete files Polaris Office ››Create a new document ››Open a document ››Manage documents online PS Touch Voice Search S Voice World Clock Settings Access the Settings menu Data usage More settings ››Flight mode ››VPN ››Nearby devices ››AllShare Cast Blocking mode Sound Display Storage Power saving mode Battery Application manager Location services Lock screen Security Language and input ››Language ››Default ››Google voice typing ››Samsung keyboard ››Voice search ››Text-to-speechoutput ››Pointer speed Cloud Back up and reset Add account Motion S Pen Accessory Date and time Accessibility Developer options Protect SD card USB debugging Allow mock locations Select debug app Wait for debugger About device Troubleshooting Your device displays network or service error messages The touch screen responds slowly or improperly Your device freezes or has fatal errors The device beeps and the battery icon is empty The battery does not charge properly or the device turns off Your device is hot if touched Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a computer Index Page Page To install Kies (PC Sync) www.samsung.com/kies