Touch screen responds slowly or improperly

Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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GT-N8020EAATLA, GT-N8020ZWAOMN, GT-N8020EAAOMN, GT-N8020EAATMN, GT-N8020EAACNX specifications

The Samsung GT-N8020EAASEB and GT-N8020ZWASEB are part of the Galaxy Note series, known for their impressive hardware and capabilities designed for both productivity and entertainment. Launched as a premium device, these tablets offer a variety of features that cater to business professionals and casual users alike.

One of the standout features of the GT-N8020 series is its large 10.1-inch display. With a Full HD resolution of 1280 x 800 pixels, the screen delivers vibrant colors and sharp images, making it ideal for watching videos, browsing the web, or reading documents. The Super AMOLED technology enhances the viewing experience with deeper blacks and brighter colors, offering an immersive visual experience.

Powering the GT-N8020 series is a robust dual-core processor, optimized for multitasking. With 2GB of RAM, these devices can easily handle multiple applications running simultaneously. Whether you are drawing, taking notes, or editing documents, the performance remains smooth and responsive. The integrated S Pen is another highlight, providing a natural writing experience with pressure sensitivity, allowing users to take notes or sketch with precision.

In terms of storage, the GT-N8020EAASEB and GT-N8020ZWASEB come with ample space for apps, media, and files. Users can choose for models with either 16GB or 32GB of internal storage. Additionally, a microSD card slot supports further expansion, accommodating up to 64GB, which is particularly useful for those who require additional space for large files and multimedia.

Connectivity options are extensive, with Wi-Fi, Bluetooth, and even optional 4G LTE capabilities, ensuring that users can stay connected wherever they go. The presence of GPS enhances location-based services, making it a suitable companion for travelers.

Battery life is another significant advantage of the GT-N8020 devices. They come equipped with a substantial battery capacity that can easily last a full day of regular usage. The inclusion of Samsung’s power management features further optimizes the usage, ensuring that you can work, play, and connect without worrying about constantly recharging.

Overall, the Samsung GT-N8020EAASEB and GT-N8020ZWASEB are excellent tablets that blend performance, functionality, and entertainment. With their professional-grade features, they are designed to meet a wide range of user needs, making them a compelling choice in the tablet market. Whether for work or leisure, these devices deliver a top-notch experience.