Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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GT-P5220GNENEE, GT-P5220ZWAORL, GT-P5220MKASEB, GT-P5220ZWADTM, GT-P5220ZWAVD2 specifications

The Samsung GT-P5220, commonly referred to as the Galaxy Tab 3 10.1, is an Android-based tablet that was launched to cater to users seeking a balance between performance and portability. With several variants including GT-P5220ZWASFR, GT-P5220MKAXEF, GT-P5220ZWAFTM, and GT-P5220ZWAXEF, this device brings a robust set of features suitable for both casual users and professionals.

At the heart of the Galaxy Tab 3 10.1 is a 10.1-inch display, boasting a resolution of 1280 x 800 pixels. This vivid screen provides an immersive experience for media consumption, be it streaming movies, browsing the web, or reading e-books. The display is complemented by Samsung’s TouchWiz interface, which enhances navigation and usability.

Under the hood, the tablet is powered by the Intel Atom Z2560 dual-core processor, clocked at 1.6 GHz, supported by 1 GB of RAM. This configuration ensures smooth multitasking and efficient performance, making it suitable for tasks ranging from productivity applications to light gaming. The device operates on Android 4.2 (Jelly Bean), which offers a user-friendly experience along with access to numerous applications from the Google Play Store.

One of the standout features of the GT-P5220 is its storage options. It comes with 16 GB or 32 GB of internal storage, expandable via a microSD card slot, allowing users to increase storage capacity significantly, accommodating those who store large amounts of content.

The Samsung GT-P5220 is equipped with a 6000 mAh battery, providing users with extended usage time, making it ideal for those who are frequently on the move. In terms of connectivity, it offers Wi-Fi and optional 3G capabilities, ensuring users remain connected anywhere they go.

In addition to its impressive hardware, the tablet features front and rear cameras. The 1.3 MP front camera is suitable for video calls, while the 3 MP rear camera is capable of capturing decent photos.

Overall, the Samsung Galaxy Tab 3 10.1, represented by models such as GT-P5220ZWASFR, GT-P5220MKAXEF, GT-P5220ZWAFTM, and GT-P5220ZWAXEF, combines a sleek design with practical features. Whether for entertainment or productivity, it remains a reliable choice within the competitive tablet market.