The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

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Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold [] for 8-10 seconds and release. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Idle mode, open the application list and select Settings → Privacy → Factory data reset → Reset phone

→Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting

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Samsung GT-S5363AAAO2C, GT-S5363AAAVIA, GT-S5363AAAVID manual Touch screen responds slowly or improperly, → Erase everything
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GT-S5363AAASER, GT2S5363AAAO2C, GT-S5363AAAVID, GT-S5363AAAVIA, GT-S5363AAAMTS specifications

The Samsung GT-S5363AAAO2C, also known as the Samsung Galaxy Star, is an entry-level smartphone that primarily caters to budget-conscious consumers. Launched in 2013, this device was designed to provide essential smartphone functionalities, making it an excellent choice for first-time smartphone users or those seeking a secondary device.

One of the standout features of the Samsung Galaxy Star is its compact design. With a 4-inch TFT display, it offers a resolution of 480 x 800 pixels, ensuring decent clarity for everyday tasks. The lightweight build enhances handheld usability, making it comfortable for long periods of use. The device is powered by a modest 1 GHz single-core processor, which, while not designed for heavy multitasking or gaming, efficiently handles standard tasks such as web browsing, calling, and messaging.

In terms of memory, the GT-S5363AAAO2C comes equipped with 512 MB of RAM and 4 GB of internal storage. This may seem limited by today’s standards, but it can be expanded up to 32 GB via a microSD card, allowing users to store essential apps and media files. The device runs on Android 4.1.2 (Jelly Bean), which provides access to a broad range of applications through Google Play Store despite its age.

The camera features of the Galaxy Star include a 2 MP rear-facing camera, which is adequate for simple photography tasks. While it lacks flash and advanced shooting modes, it allows users to capture spontaneous moments without any hassle. The absence of a front-facing camera is notable but understandable in an entry-level device.

Connectivity options include 2G and 3G networks, providing users with the ability to browse the internet and stay connected on social media. Wi-Fi, Bluetooth 4.0, and GPS further enhance its connectivity, while standard features such as FM radio and a 3.5 mm audio jack add to its versatility.

The 1,200 mAh battery provides decent longevity for everyday use, ensuring that the device can last through the day with moderate usage. Overall, the Samsung GT-S5363AAAO2C presents a blend of practicality and user-friendly features, making it an excellent option for those who value functionality over high-end specifications. Whether for basic communication or accessing social media, this smartphone fulfills the essential needs of its users while maintaining affordability.
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