Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the device lock feature is enabled, you

must enter the password you set for the device.

 

 

 

 

When using the device for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or

 

USIM card. You can disable this feature by

 

using the Lock SIM card menu.

 

Your SIM or USIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly several

times. You must enter the PUK supplied by

 

 

your service provider.

 

 

 

When you access a menu requiring the PIN2,

PIN2

you must enter the PIN2 supplied with the SIM

or USIM card. For details, contact your service

 

 

provider.

 

 

Your device displays network or service error messages

●●

●●

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

Troubleshooting

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Samsung GT-S5363AAAVIT, GT-S5363AAAVIA, GT-S5363AAAVID, GT-S5363AAAO2C, GT2S5363AAAO2C, GT-S5363AAASEB manual Troubleshooting
Page 113 Page 115

GT-S5363AAASER, GT2S5363AAAO2C, GT-S5363AAAVID, GT-S5363AAAVIA, GT-S5363AAAMTS specifications

The Samsung GT-S5363AAAO2C, also known as the Samsung Galaxy Star, is an entry-level smartphone that primarily caters to budget-conscious consumers. Launched in 2013, this device was designed to provide essential smartphone functionalities, making it an excellent choice for first-time smartphone users or those seeking a secondary device.

One of the standout features of the Samsung Galaxy Star is its compact design. With a 4-inch TFT display, it offers a resolution of 480 x 800 pixels, ensuring decent clarity for everyday tasks. The lightweight build enhances handheld usability, making it comfortable for long periods of use. The device is powered by a modest 1 GHz single-core processor, which, while not designed for heavy multitasking or gaming, efficiently handles standard tasks such as web browsing, calling, and messaging.

In terms of memory, the GT-S5363AAAO2C comes equipped with 512 MB of RAM and 4 GB of internal storage. This may seem limited by today’s standards, but it can be expanded up to 32 GB via a microSD card, allowing users to store essential apps and media files. The device runs on Android 4.1.2 (Jelly Bean), which provides access to a broad range of applications through Google Play Store despite its age.

The camera features of the Galaxy Star include a 2 MP rear-facing camera, which is adequate for simple photography tasks. While it lacks flash and advanced shooting modes, it allows users to capture spontaneous moments without any hassle. The absence of a front-facing camera is notable but understandable in an entry-level device.

Connectivity options include 2G and 3G networks, providing users with the ability to browse the internet and stay connected on social media. Wi-Fi, Bluetooth 4.0, and GPS further enhance its connectivity, while standard features such as FM radio and a 3.5 mm audio jack add to its versatility.

The 1,200 mAh battery provides decent longevity for everyday use, ensuring that the device can last through the day with moderate usage. Overall, the Samsung GT-S5363AAAO2C presents a blend of practicality and user-friendly features, making it an excellent option for those who value functionality over high-end specifications. Whether for basic communication or accessing social media, this smartphone fulfills the essential needs of its users while maintaining affordability.
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