TROUBLESHOOTING
Symptom | What to do | Reference page |
No picture is displayed. | • Is the AC adapter firmly plugged in to the outlet? | 9 |
| • Are the POWER IN terminals on the camera connected with | 9 |
| the AC adapter properly? |
|
| • Is the lens cap removed? | 7 |
| • Is the video cable or network cable connected properly? | 9, 10 |
|
|
|
Cannot access the camera from the | • Are the network cables connected properly? | 9, 10 |
browser. | • Is the status indicator lamp of the network connection termi- | 6 |
| nal lighting? |
|
| If not, the network connection is not established or the other |
|
| devices are not in operation. |
|
| • Is a valid IP address set for the camera? | 11 |
| • Are you connecting to a wrong IP address? |
|
| Open the command prompt on your PC and enter: |
|
| >ping (enter here the IP address set for the camera). |
|
| If the camera replies, the connection is correct. |
|
| If not, set the correct IP address to your PC and/or to the |
|
| camera. |
|
|
|
|
HTML documents are not displayed. | • HTML files in the camera might be broken. Initializing is | 35 |
| required. |
|
|
|
|
