User’s Manual
Troubleshooting
Check List
The screen shows strange colors or just black and white.
Is the screen displaying only one color as if looking at the screen through a cellophane paper?
Have the screen colors become strange after running a program or due to a crash between applications?
Check the signal cable connection.
Make sure the video card is fully inserted in it's slot.
Reboot the computer.
The screen is out of focus or OSD cannot be adjusted.
LED is blinking but no images on the screen.
Has the video card been set properly?
Have you adjusted the resolution or frequency on the monitor?
Is the frequency properly adjusted when checking the Display Timing on the menu?
Set the video card by referring to the video card manual.
Adjust the resolution and frequency of the video card.
Adjust the frequency properly by referring to the video card manual.
(The maximum frequency per resolution may differ from product to product.)
There are only 16 Have the Windows colors been colors shown on the set properly?
screen. The screen colors have changed after changing the video card.
Has the video card been set properly?
For Windows ME/XP/2000:
Set the colors properly at the Control Panel, Display, Settings.
Set the video card by referring to the video card manual.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
Have you installed the monitor driver?
See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.
Install the monitor driver according to the Driver Installation Instructions.
Install the monitor driver according to the Driver Installation Instructions.