User’s Manual

Troubleshooting

Self-Test Feature Check

Werning Messages

If there is something wrong with the input signal, a message appears on the screen or the screen goes blank although the power indicator LED is still on. The message may indicate that the monitor is out of scan range or that you need to check the signal cable.

Environment

The location and the position of the monitor may influence the quality and other features of the monitor.

1.If there are any woofer speakers near the monitor, unplug and relocate the woofer to another room.

2.Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one meter) of the monitor.

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Useful Tips

A monitor recreates visual signals received from the PC. Therefore, if there is trouble with the PC or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a service center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or an "Video mode not supported" message comes up, disconnect the cable from the computer while the monitor is still powered on.

. If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

. In this case, check the computer for trouble.

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Samsung GY17CTSN/EDC, GY15VTSN/EDC, GY17VTSN/EDC manual Self-Test Feature Check Werning Messages, Environment, Useful Tips