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Before contacting a Samsung authorized service center, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Power source

Message Icon Informs that... Action
Low Battery - The battery is almost
discharged.
Charge the battery or use the AC power
adaptor.
•
Check the authenticity
of this battery -The battery can not pass
authenticity check.
Check whether the battery is authentic.
Change to an authentic battery.
We recommended you use only genuine
Samsung batteries in this camcorder.
•
•

Storage media

Message Icon Informs that ... Action
Insert Card There is no memory card
inserted in the card slot. Insert a memory card.•
Card Full There is not enough space to
record on the memory card.
Delete unnecessary files on the memory
card.
Back-up files to your PC or another
storage media and delete files.
Change to another memory card which
has enough free space.
•
•
•
Card Error
The memory card has a
problem and the camcorder
can’t recognize it.
Format the memory card or replace it
with a new one.
•
Card Locked
The write protection tab on
an SDHC/SD card has been
set to lock.
Release the write protection tab.•
Not Supported Card The memory card is not
supported by this camcorder.
Change to a memory card that we
recommended.
•
Not Formatted The memory card is not
formatted.
Format the memory card using the
menu.
•
Not Supported
Format
The memory card was
formatted by another device
and may still have images on
it.
The camcorder cannot play the files because
it does not support the memory card’s file
format. Format the card using the camcorder
or install and format a new card.
•
Low speed card.
Please record at a
lower resolution.
-
The memory card does
not have enough speed to
record.
Change the memory card to a faster
one. page 27
Change to a lower resolution.
•
•
troubleshooting