troubleshooting
Before contacting a Samsung authorized service center, perform the following simple checks. They may save you the time and expense of an unnecessary call.
WARNING INDICATORS AND MESSAGES
Power source
Message | Icon | Informs that... | Action | |
Low Battery | - | The battery is almost | • Charge the battery or use the AC power | |
discharged. | adaptor. | |||
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Check the authenticity |
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| • Check whether the battery is authentic. | |
- | The battery can not pass | Change to an authentic battery. | ||
of this battery | authenticity check. | • We recommended you use only genuine | ||
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| Samsung batteries in this camcorder. | |
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Storage media
| Message | Icon | Informs that ... |
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| Insert Card |
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| There is no memory card | • | Insert a memory card. |
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| inserted in the card slot. | |||
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| • | Delete unnecessary files on the memory |
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| • | card. |
| Card Full |
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| There is not enough space to | ||
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| record on the memory card. | • | storage media and delete files. | |
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| Change to another memory card which | |
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| has enough free space. |
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| The memory card has a | • | Format the memory card or replace it |
| Card Error |
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| problem and the camcorder | ||
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| with a new one. | ||
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| can’t recognize it. |
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| The write protection tab on an | • |
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| Card Locked |
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| SDHC/SD card has been set | Release the write protection tab. | |
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| to lock. |
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| Not Supported Card |
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| The memory card is not | • | Change to a memory card that we |
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| supported by this camcorder. |
| recommended. | |
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| Not Formatted |
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| The memory card is not | • | Format the memory card using the |
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| formatted. |
| menu. | |
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| The memory card was | • | The camcorder cannot play the files because |
| Not Supported Format |
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| formatted by another device |
| it does not support the memory card’s file |
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| and may still have images on |
| format. Format the card using the camcorder | |
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| it. |
| or install and format a new card. |
| Low speed card. |
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| The memory card does not | • | Change the memory card to a faster |
| Please record at a | - |
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| one. page 27 | |
72 |
| have enough speed to record. | • | |||
lower resolution. |
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| Change to a lower resolution. | |||
