troubleshooting
Connecting to a computer
Symptom |
| Explanation/Solution | |
|
|
| |
Your computer does not recognize | • | Disconnect the | |
your camcorder. |
| restart the PC, and then reconnect camcorder correctly. | |
|
| ||
| • A video codec is needed to play the file recorded on your | ||
|
| camcorder. Install or run the | |
| • Check whether the | ||
Cannot play a video file properly on | • | connected in the proper direction. | |
Disconnect the | |||
a PC. | |||
| restart the computer, and then reconnect the camcorder properly. | ||
|
| ||
| • Your computer may not have the necessary performance | ||
|
| specifications to play back a video file. Check the recommended | |
|
| computer specifications. | |
|
| ||
| • Exit the | ||
|
| computer. | |
| • | ||
• | Set “PC Software” to “On” in the Settings menu. | ||
properly. | • | The | |
|
| access My Computer or Windows Explorer, open the drive that | |
|
| corresponds to your camcorder, find | |
|
| IStudio.exe. | |
|
| ||
| • Video playback or sound may stop temporarily depending on your | ||
The image or sound on your |
| computer. | |
• | The video or sound copied to your computer is not affected. | ||
camcorder is not played on your | If your camcorder is connected to a computer that does not | ||
computer properly. |
| support | |
|
| played back correctly. | |
|
| The images and sound copied to your computer are not affected. | |
|
|
| |
| • | Check the system requirements to play a video. page 59 | |
The playback screen is paused or | • Exit all other applications running on the computer. | ||
• | The transfer speed between the camcorder and PC is too slow, | ||
distorted. | |||
| causing the video to pause or distort. Please copy the file to your | ||
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| ||
|
| PC, and then play it back. | |
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| |
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