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Appendix
Identifying Problems
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem | Possible Solution |
Poor picture | Try another channel. |
| Adjust the antenna. |
| Check all wire connections. |
Poor sound quality. | Try another channel. |
| Adjust the antenna. |
No picture or sound. | Try another channel. |
| Press the SOURCE button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
| Make sure the MUTE button is off. |
No sound or sound is too low at | First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable |
maximum volume. | broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly. |
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Picture rolls vertically. | Check all wire connections. |
The TV operates erratically. | Unplug the TV for 30 seconds, then try operating it again. |
The TV won’t turn on. | Make sure the wall outlet is working. |
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Remote control malfunctions | Replace the remote control batteries. |
| Clean the upper edge of the remote control (transmission window). |
| Check the battery terminals. |
| Press the TV button to put your remote in the “TV” mode. |
| Make sure the remote has batteries. |
| Check that the “+” and |
Digital broadcasting screen | Please check the digital signal strength and input antenna. |
problem. |
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The image is too light or too dark. | Adjust the Brightness and Contrast. |
| Adjust the Fine tuning. |
The image is too large or too small. | Adjust the Size settings. |
Screen is black and power indicator | On your computer check; Power, Signal Cable. |
light blinks steadily. | The TV is using its power management system. |
| Move the computer’s mouse or press any key on the keyboard. |
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| On your computer check; Power, Signal Cable. |
| The TV is using its power management system. |
| Move the computer’s mouse or press any key on the keyboard. |
The visual qualities of digital | The visual qualities of digital channels may vary depending on the original production method (analog |
channels vary. | or digital). |
| • If the original production method is digital: High visual quality program. |
| • If the original production method is analog: The digital program displayed on the screen is originally |
| an analog program which has been converted to digital. The visual quality is of an SD grade. |
Although the TV caption shows | The HD caption that appears when switching channels or when pressing the Information button on the |
HD, the visual quality is not | remote control means the selected channel is a digital channel. If the broadcasting station converts an |
satisfactory. | analog signal into digital and transmits the signal, the visual quality may not be perfect. |
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